Injection Services Administration Assistant - Wolverhampton, United Kingdom - The Royal Wolverhampton NHS Trust

Description

Job summary

Applications are invited for the post of Administrative Assistant within the rapidly expanding Injection Services team in Ophthalmology. A medical secretarial or Health Records background is desirable for this post,together with the ability to set up clinics and amend patients' appointments in an Intravitreal Injection Service setting. Previous experience using the Trust's PAS system would be advantageous, but not essential as training will be given. The role will also require some audio typing experience for the production of patient correspondence. The successful applicant will deal directly with patients, therefore, an excellent telephone manner and professional approach are essential. This is an extremely busy department, the successful applicant will need to be able to work under pressure whilst maintaining a high quality service for our patients.

If you are enthusiastic, have excellent IT skills and enjoy working in a multi-disciplinary team then we would like to hear from you. In return we can offer you a supportive, fast moving and varied job, in an often busy environment.

Main duties of the job

Answering telephone to patients

Booking patient clinical appointments within specified time requirements.

Typing up clinical letters following OPD Appointments from dragon system

Typing up theatre lists (copy typing from PAS system)

Data Entry

About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achievednumerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Job responsibilities

Taking telephone calls from patients

Booking patient appointments

Data entry

Copy typing theatre lists

Qualifications

Essential

Experience

Essential

Desirable