Mobile Field Technician - Leek, Staffordshire, United Kingdom - Siamo Recruitment

Description

for a Mobile Service Technician covering Staffordshire and Shropshire

PERM Opportunity You will be providing practical, field, technical and repair support to end user customers of the brands enhancing their product satisfaction and experience.

To respond to the daily service & repair needs at locations outlined by the Service Manager. Focused on a 'first time fix' performance target and effectively managing your personal time and communication.
Monday to Friday
Strong knowledge of MS Office
To carry out all servicing and repairs and other manufacturers equipment as required by customers
To take ownership of customer problems and be pro-active when dealing with customer issues, promoting good customer relations by a prompt response and taking personal responsibility for repair quality control – whether working alone or with other members of staff
Maintain a good clean vehicle condition and appearance implementing servicing requirements according to the manufacturer's recommendations
To maintain a high degree of customer service for all support queries and requests and adhere to targets and principles outlined in the Service Level Agreement
Ensuring safe working practices are maintained both within the workshop and when working at the customers location, including the use of all relevant personal protective equipment
To attend product and technical training events related to technical service and personal development training, as required, maintaining hands on practical skills

If you have ticked all the boxes and this is a role you can do long term, contact the Siamo team today.