Business Support Administrator - Timperley, United Kingdom - Manchester University NHS Foundation Trust

Manchester University NHS Foundation Trust

Verified Company

Timperley, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking to recruit a pro-active, enthusiastic and motivated Business Support Administrator with strong administration and team working skills and a commitment to delivering high quality service, to support the Nutrition and Dietetic Service.

The post holder will be supporting the team based at Timperley Health Centre, working 15 hrs per week over 2 days, Thursday and Friday.

This is an interesting post where you will have the opportunity to work alongside and deliver all administration processes.

The Business Support Administrator will assist the Senior Business Support Officer in providing an efficient business support function within a neighbourhood or specialist service area.

They will work collaboratively with colleagues, partners, patients and other stakeholders to meet service need as part of the All Age Integrated Health and Social Care Service.

Our community healthcare teams in adults and children's services are employed by Manchester University NHS Foundation Trust and deployed to us, linking closely with our colleagues in Manchester Local Care Organisation.

Our teams work as one and together we will make a massive difference to the health of people in Trafford.

Main Responsibilities / tasks

Handling of incoming telephone calls from clinicians and patients in a professional manner.

Send letters to patients and GP's as required.

Update internal systems with patient information and updates.

Ordering of equipment and medical supplies.

Creating patient files.

Stock control for frequently used supplies.

Typing of letters using specific templates on EMIS i.e. GP prescription request, discharge letter, etc.

To organise and send out review appointments for clinics.

Typing of minutes - monthly staff meeting if needed.

Typing of dietetic information, e.g. Pathways, diet sheets, processes.

Ensure record on notes if patient has phoned and cancelled or changed appointments and ensure filed appropriately.

Discharged patients who have cancelled or DNA, when asked by clinician, discharge from EMIS and send out letter to GP.

Book Interpreters when necessary.

Booking Rooms.

These posts present an exciting opportunity to work with Trafford residents to improve health and social outcomes and make a real difference in a multi-agency environment.

In return we are able to offer a thorough induction programme, supportive preceptorship arrangements, regular supervision as well as ensuring support with continuing professional development.

If successful, you will be joining a supportive and friendly multi-agency team who share the same commitment.

MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts.

We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals.

We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes.

What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Diversity Matters

We're looking forward to hearing from you