Business Support Apprentice - Cottenham, United Kingdom - Mears

    Mears
    Mears Cottenham, United Kingdom

    3 weeks ago

    Default job background
    Full time
    Description
    Hourly rate: £11.44

    Business Support Apprentice

    Cambridge – Cottenham

    Monday to Friday 40 hours per week

    Salary up to £11.44 an hour depending on age.

    About apprenticeships at Mears Group:

    Apprenticeships are an underpinning part of Mears' philosophy; we are committed to developing the next generation of our workforce, many of our most senior people started their working life as an apprentice.

    Mears Group PLC is a leading provider of housing and care services in the UK. With a strong emphasis on social responsibility and community well-being, Mears specialises in delivering housing solutions, maintenance services, and care support to a diverse client base. The group's expertise encompasses responsive repairs, planned maintenance, and housing management, contributing to the overall improvement of living conditions for individuals and communities. Mears Group is committed to fostering a positive impact on society, making it an attractive prospect for individuals seeking a career in a socially responsible and dynamic organisation.

    Whether you are fresh out of school or college or looking for a complete career change, Mears can offer you a great foundation to your future career and beyond.

    As a Mears Apprentice you will be paid above the national minimum wage and be paid for your normal working hours plus time to do your college work with the opportunity to get real life experiences such as working in people's homes, getting involved in community projects and improving people's lives by being customer focused. The apprenticeship will take around 16 months to complete and result in gaining your NVQ level 2 in customer service.

    About the role:

    As a Business support apprentice, you will be developing within the role guided by your mentor. The role will be based within our customer service team working from our branch in Cambridge and will be working along side the operational team supporting our tenants and service users. You will be involved in a wide range of activities including data analyst, using this information to support both complaints and compliments from the client, tenants, and residents. Attending meetings and site visits and arranging social value events with local schools and community groups.

    Key Criteria:

  • GCSEs minimum grade 4 in Maths and English.
  • Good Communication skills.
  • Knowledge of Microsoft office, Excel, outlook, Word etc.
  • Benefits we can offer you:

  • Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work
  • Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
  • Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
  • Family friendly policies