Telesales Executive - Hessle, United Kingdom - Aquilo

Aquilo

Verified Company

Hessle, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Aquilo recruitment are recruiting for a market leading business in the heating industry for a telesales executive to join their growing team on a permanent basis with hybrid working and opportunities to progress.

Key accountabilities include:

Making outbound calls to loyalty scheme members
Capturing and maintaining loyalty scheme member records and data using the CRM system (Salesforce), with a particular focus on GDPR compliance
Converting cold/warm leads into sales
Completing activities to retain loyalty scheme members and support them in increasing their registration volumes
Delivering our lead activity, putting homeowners in contact with loyalty scheme members in their area. An activity which requires use of Salesforce.
Delivering an excellent level of customer service
Providing expert knowledge on our campaigns, products and services
Dealing with any problems / issues in a polite and professional manner

Essential requirements include:

Well practised customer service skills
Use of Excel and being able to read and input data in excel format
Well proven communication skills in order to build rapport
A flexible, positive, reliable, enthusiastic attitude with a 'can do approach'
Time management able to work consistently to timescales
Able to interpret and enter data accurately with a high level of attention to detail
Experienced team player
Able to work on own initiative

Experience in a telemarketing environment or telephone sales would be a distinct advantage. As will experience with Salesforce and GDPR. However, full training will be given on these skills.

8:30 5pm Mon Thurs
8: pm Friday
Hybrid days are the same 3 days in office 2 at home