Student Advisor - London, United Kingdom - London South Bank University

London South Bank University

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Turning Passion into Purpose. London South Bank University are excited to be recruiting for the post of Student Advisor to join their Student Life Centre (SL department. This department provides advice and support for students on a wide range of non-academic and educational needs. The department aims to enable all students to achieve their potential while studying, by providing an approachable and reliable service that students can trust.

Services provided include accommodation advice covering disabilities and dyslexia; employment and careers; financial advice; international students; mental health and wellbeing.

ID card support, Student status and Council Tax exemption letters are also provided.

The Student Life Centre provides a central point of contact for all non-academic enquiries and services, making it easier for students to obtain the information and support they need.

It is expected that staff who work in this team will develop a wide range of knowledge across all professional services and demonstrate a commitment to delivering a high standard of service to students.

The Student Life Centre is dedicated to providing outstanding customer service, and staff in this role are key to the success of the service

About You:

Excellent Communication Skills with an extensive experience of working in Customer Service Environments
Experience of working with a diverse client base, and to enjoy working with people
You must be highly organised, IT literate and able to work both on your own initiative and as part of a team.
Experience of prioritising and operating to tight deadlines whilst under pressure

Benefits and How to Apply:

As a leading Higher Education Institution LSBU offers staff a highly competitive benefits package including holiday entitlement starting at 26.5 days per annum, professional development opportunities and flexible working.

Full details on the range of benefits we offer can be found here.

Interview/assessment - week commencing
11th
December 2023

We are happy to talk flexible working and reasonable adjustments and aim to make our recruitment and selection process accessible to all, please contact us to discuss any support you need.

The diversity of LSBU's staff and students is a source of our strength and the richness of ideas and perspectives that this diversity brings makes LSBU a unique place to work.