- Broad general education to evidence written and verbal communication skills.
- Committed to continuous personal development. Willing to undertake new clinical practices, education and training that will enhance service delivery.
- NVQ level 2 in health and social care/Care Certificate, or willing to train to this level.
- Working as part of a multi-disciplinary healthcare team
- Working within an assessment department/surgical unit or ward
- Pre-operative assessment department/surgical outpatient or ward leadership experience
- Sound knowledge of the WHO 5 steps to safer surgery and NICE guidelines.
- Planning, prioritisation, and organisational skills
- Able to communicate effectively with patients from different backgrounds with differing levels of understanding.
- Able to present written and verbal information clearly and concisely, and handle questions.
- Understand the importance of teamwork and their role within the multi-disciplinary team.
- Maintains timely, accurate patient records.
- Familiar with electronic patient records, incident reporting and rota systems software
Health Care Assistant - Leicester, United Kingdom - Independent Health Group
Description
Job summary
Why Independent Health Group?
IndependentHealth Group really is a values-based organisation.
Patients come first.
Excellence through continuous improvement.
Teamwork underpins all we do.
As a result, we really make a differenceto patients by delivering excellent out-of-hospital surgery in the community,closer to peoples home. Working for a small/medium-sized enterpriseisquite different to being part of a large acute trust. We adhere to the samehigh standards of clinical care and governance but can be more fleet of foot.It also requires us to be more versatile.
Everything we do ensures people are ourpriority those we care for, and those who work for us. This is reflected inboth our CQC rating of outstanding and the results from the NHS staff survey:All our staff believe that patients are our top priority, feel the care weoffer is good enough for their friends and family and would recommend us as aplace to work.
Main duties of the job
You willwork alongside the pre and post operative team, for patients undergoing LocalAnaesthetic for Hernia, Carpal Tunnel, Cataract, Vasectomy and Podiatryprocedures.
You shallwork closely with the Patient Administration Team, Clinicians and ClinicalNursing Teams.
You willundertake patient facing clinical duties including circulating duties,admission, and discharging patients on the day of surgery.
About us
We wereset up in 2004 by Dr Matthew Wordsworth with the aim of offering patients thechoice of being treated out of hospital, closer to home. Matt wanted to create a new health careorganisation in which like-minded health care professionals could deliver trulypatient centred care.
In the summer of 2022 we have proven this, with our Outstanding CQC rating
Since 2004we have grown the range of services we offer, and the sites we work from, butwe still believe that Independent Health Group offers you an opportunity tomake a real difference to patients care and treatment.
We prideourselves on the quality of care we offer our patients. All the work we undertake is for the NHS.
We workin a different kind of environment to that of an acute hospital setting. Our patients see the same clinician and areoffered specific appointment times. Our staffwork within small teams with plenty of time for patient contact. We provide services Monday to Friday, sothere is no evening working, and nor do we operate on bank holidays. We pride ourselves on being a flexibleemployer.
We offerour staff an innovative, alternative way to delivering health care, have a verypatient-centred approach with short waiting times for our patients, and youwill have the opportunity to contribute to the development of a fantasticorganisation, as well as the opportunity to develop your skills and knowledgein a surgical setting.
Job descriptionJob responsibilities
Working in accordance withIHGs values, and IHG policies and procedures, you will provide high qualitycare to patients under the direct supervision of the Registered Nurses /ODPs
Responsibilities include:
Assist with assessment of the patient to ensure optimalfitness for surgery, including giving post-operative care and instructions
The post holder will work within their scope of practice, adheringto IHG policy
The post holder will manage their own caseload efficiently withsupport from the team to deliver timely care
To liaise with clinic staff and the referral team ensuring patients meetIHG and ICB criteria
To undertake telephone post operative and pre-operative assessment ofpatients
Help to ensure all testresults or repeat observations are available for the day of surgery.
Monitor and report on patient conditions to the pre and post operativeassessment team.
To assist in the planning and organisation of pre- and post-operativepatient care by liaising with other Primary Care providers
Undertake post-operative and follow up calls to the patients
To keep accurate and timely patient records
To assist in the delivery high quality patient care, which is clinicallyeffective, and evidence based
To participate inreviewing and enhancing standards of care
Continuous Development:
Take responsibility foridentifying own learning and professional development needs, in consultationwith the Matrons. Take appropriate opportunities to maintain and improveprofessional knowledge and competence
Support a culture of open reporting and learning fromadverse incidents
Keep up to date withcurrent professional practice, mandatory training
Person SpecificationQualifications
Essential
Desirable
Experience
Essential
Desirable
Knowledge & Skills
Essential