Hall Rep Coordinator - Birmingham, United Kingdom - University of Birmingham, Guild of Students

Tom O´Connor

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Description
Hall Reps Coordinator


Post Title:
Hall Reps Coordinator


Responsible to:
Student Community Welfare Manager via the Senior Hall Reps Coordinator


Responsible for:
Student Staff Team (as appropriate)


Grade:
Guild Grade 4


Organisation:


This role is part of the Student Community Welfare department working collectively with colleagues delivering the Guild's support activity for students living in University and nominated accommodation.

The department sits within the Community & Representation Directorate.


Job Purpose:

The Hall Reps Coordinator role is to support delivery of the Student Community Welfare departmental plan. We expect Coordinators to help to create an inclusive and engaging environment for all.


The role is required:

  • To deliver a variety of events and activities for students living in University of Birmingham residences via the Hall Reps scheme
  • To support Hall Reps to promote and deliver a timetable of events throughout the year.
Success in the role will require a highly student and customer focused approach together with an emphasis on teamwork.

The role involves collaboration with internal and external stakeholders, acting as a positive ambassador for the Guild and facilitating under-represented groups to find a comfortable place here.

Supporting a culture of ambitious targets and a positive team spirit are also key. Coordinators are expected to follow the Guild's competency framework, which should be read in conjunction with this job description.


Duties and Responsibilities

Key Role Responsibilities:


  • To work with the Senior Hall Reps Coordinator and Student Community Welfare Manager to contribute to the delivery of the partnership between the Guild of Students and the University of Birmingham Campus Services with regards to Hall Reps activities and events.
  • To support the development and planning of initiatives and events (physical and virtual) for the Hall Reps Scheme.
  • To deliver a timetable of activities and events for students living in University of Birmingham residences, with a focus on increased participation and engagement.
  • To promote positive relationships between students and promote the service of the Hall Reps Scheme.
  • To provide information, and guidance to the Hall Reps student staff team regarding organising events and activities, ensuring they are supported to make these inclusive, engaging and successful.
  • To organise, and take responsibility for running training appropriate for student staff, ensuring that deadlines and outcomes are met.
  • To work within a budget, ensuring events and activities offer value for money and are organised in a financially transparent manner, in line with Guild financial procedures
  • To be involved in the collection of student residents feedback, as requested by the Senior Hall Reps Coordinator
  • To participate in developing productive working relationships with stakeholders within the Guild, the University, and the Halls of Residence
  • To support the Senior Hall Reps Coordinator in developing effective policies, processes, procedures and systems for Residence Associations
  • To ensure all administrative tasks relating to the service are carried out appropriately
  • To work evenings and weekends as appropriate to ensure effective engagement with Hall Reps as determined by the Senior Hall Reps Coordinator or Student Community & Welfare Manager
  • To develop and maintain effective relationships with relevant local and university stakeholders.
  • To work closely with the Student Community Welfare department on shared initiatives and the wider Guild team to engage members in the functions of the Guild of Students
  • To identify improvements and recommend these to the Student Community Welfare Manager for consideration.

General Duties:


  • To undertake appropriate training and personal development as required for the role.
  • To adhere to all relevant Guild Policy with particular reference to HR, staffing, health & safety, data protection, environmental, and any relevant Guild Policy where it may impact upon your role.
  • To be familiar with the Guild's competency framework, striving always to demonstrate the positive behaviours which drive the highest standards of personal and organisational performance in supporting our students. Grade 4 Coordinators should be developing within level 1 of the six competencies (Student and Customer Focus, Accountability, Results Focus, Inclusivity, Communication and Teamwork) which is designed to support staff to achieve high performance.
  • To act as a role model in portraying a positive image of the Guild both internally and externally, acting as an ambassador and displaying high standards of personal integrity and professionalism.
  • To support the work of the Student Community Welfare Team, where necessary, in the event of sickness, holiday or other exceptional circumstances.
  • To undertake such other duties as may be reason

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