Transport Planning Administrator - Dunstable, United Kingdom - Miniclipper Logistics

Miniclipper Logistics
Miniclipper Logistics
Verified Company
Dunstable, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

About us


We are an award winning 3PL operating in Central Bedfordshire for over 53 years, expanding into East Staffordshire in 2023.

As a robust, fast growing family business, we now have over 210 employees working across our 5 warehousing sites and Distribution Centres.

We offer a competitive salary, excellent employee benefits and continuously invest in our workforce.


Job Type:
Full time: Monday - Friday, 9.00am - 6.00pm


Location:
Dunstable


Salary:
£26,039.52


Job summary:


In this role you will oversee and manage all jobs that are entered onto our TMS by our warehouses and customers and ensure they are carried out based on customer requirements.

You will allocate collections to drivers throughout the day to ensure all freight is collected, communicating with customers on ETAs.

You will also work with colleagues to plan driver' routes for the following day.


Major Duties and responsibilities

  • Managing customer orders and prioritisation based on customer requirements
  • Allocate and manage drivers' collection jobs, requiring good communication and building strong relationships
  • Support your colleagues Transport Planner with local route planning
  • Assist in supporting with day to day driver, warehouse and customer queries and issues
  • Ensure you give a detailed plan and handover for the following shift to allow smooth operations throughout the day
  • Identify and support continuous improvement opportunities to improve efficiency, profitability and productivity of the operation
  • Stand in for colleagues working different shifts or roles for example 12:0021:00 If required
  • Ensure compliance to all legislation for Health & Safety is upheld

Profile

  • Experience working in a transport operation and knowledge of the logistics industry is essential
  • Ability to adapt to changes to meet the demands placed on Miniclipper by our customers
  • Strong communicator and great customer service skills
  • Ability to remain calm under pressure
  • Excellent problem solving skills
  • Innovative, forward thinking, able to think 'outside the box' and generate new opportunities for improvement
  • Team player
  • A positive attitude to work and willing to contribute to an enjoyable workplace environment
  • Committed and dedicated to providing the best possible service for the customer
  • Experience of with various IT systems
  • Ability to learn new systems

Technical competencies

  • Previous administrative and transport planning experience is essential
  • Proficient in the use of Microsoft packages e.g. Outlook, Excel, Word and PowerPoint
  • Adaptable IT skills
  • Experience in using TMS or route planning systems is preferrable.

Behavioural competencies

  • Ability to establish positive relationships of trust and credibility with customers, colleagues and drivers
  • Completes work accurately, on time
  • Shows commitment to customer satisfaction
  • Courteous, responsive and professional with others
  • Good verbal and written communication skills and strong organization.
  • Flexible in role; willing to adapt to changing/new duties
  • Encourages innovation and progressive ways in the workplace
  • Actively seeks new knowledge and skills

Additional benefits

  • 23 days holiday + bank holidays goes up 1 day from 3 years service to a max of 28 days + bank holidays
  • 4% ER and EE pension contributions
  • Medicash

NO AGENCIES PLEASE

Job Types:
Full-time, Permanent


Pay:
£15.60 per hour


Expected hours:
No more than 45 per week


Benefits:


  • Company events
  • Company pension
  • Cycle to work scheme
  • Free parking
  • Health & wellbeing programme
  • Onsite parking
  • Referral programme

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Work authorisation:

  • United Kingdom (required)

Work Location:
In person

Application deadline: 21/05/2024

Reference ID:
MCL DTO Transport Planning Administrator
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