Operations Co-ordinator - Motherwell, United Kingdom - FPSG

FPSG

Verified Company

Motherwell, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

FPSG are pleased to working with a company based in North Lanarkshire on a unique role within Life Sciences.

You will be joining a growing CRO with a fantastic reputation and a company that puts their people first.

Role Responsibilities

Planning of Customer Studies

Act as a primary customer contact for the setup of new studies immediately following agreement of a new contract.
Ensure inhouse primary cell stocks are appropriately maintained, organised, screened and allocated to studies to provide all studies with the required cells.
Ensure that appropriate licence agreements are in place for immortalised cell lines allocated to studies.
Interpret proposals and contractual information from Sales and Marketing to identify requirements and all potential bottlenecks in the setup of studies in terms of critical equipment, samples, reagents and materials and standardised documentation.
Communicate with customers, suppliers and the Operations team to drive new studies to a 'labready' status as efficiently as possible and typically in advance of Study Manager assignment.
Perform a smooth handover of new studies to the Study Manager to ensure relevant people are fully informed on the status of the study to provide the best transition from the setup stage to the laboratory stage.
Provide accurate forecast timelines by which new studies will be 'lab ready'.
Ensure study set up is performed in line with the QMS.

Process Improvement

Design and implement new processes, ensuring that the procedure for setting up new studies is efficient to enable the continuous improvement of study delivery and to simplify and optimise procedures.

Health and Safety

Ensure that the Operations team is following health and safety regulation and policies to minimise risk in the workplace, including preparation of COSHH and risk assessments.

PERSON SPECIFICATION

The Operations Co-ordinator will have broad experience of study delivery in a CRO environment including scheduling, study management, customer interaction and a technical understanding of a range of methodologies.

Ideally you would be.

Highly organised, be productive with the ability to deliver your work on time and to a high standard.
An excellent communicator and able to foster relationships externally and internally at all levels within the business.
Friendly with a helpful attitude, always looking at ways to add value and improve efficiencies.
Selfaware, have emotional intelligence with the ability to see things from others' perspective.
A team player to learn, grow, support, and share best practice with colleagues.
Focused, with an exceptional attention for detail.
Selfmotivated and proactive.
Of a curious mindset, question, listen and enhance your own knowledge and development.
A champion for selflearning and development in support of employee development.
Solutions driven which helps to solve problems and drive continuous improvement.
Customer focused with our customers at the heart of everything that you do.
Goaloriented, who is motivated to deliver success for both the individual and the wider team.
Able to see the big picture and translate this to meaningful decisions/actions.

REWARD

You will get the chance to learn, grow, develop, and enhance your career within a biotechnology company at the forefront of drug development strategies.

In addition, the company offers the following benefits package:

Starting salary of £30,125, which is linked to performance related pay
Pension
32 days holiday per annum (inclusive of public holidays) which increases to a maximum of 3 Death in Benefit Service which includes access to a 24/7 virtual GP

Plus a range of additonal benefits that make this client one of the highly recognised organisations for positive employee culture.

NEXT STEPS

EQUAL OPPORTUNITIES
FPSG is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.

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