Admin Clerk - Liverpool, United Kingdom - Mersey Care NHS Foundation Trust

Mersey Care NHS Foundation Trust

Verified Company

Liverpool, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Admin & clerical support sites within the Sefton Place Community as part of the Clinic Administration Team for Mersey Care NHS Foundation Trust.

We have an opportunity for a 37.5 hr admin & clerical person to join the District Nurse Team based at Thornton Family Health Centre.

This will be over 5 days and shifts will be discussed at Interview.

You will be the first point of contact for patients and other health professionals. The role is fast paced in a busy office environment. You will need to be professional and empathic in dealing with some sensitive issues from patients. Ideally you will have NHS experience and the initiative to ensure the patient's needs are met. You will work closely with the district nurses in utilising the electronic system to ensure patient schedules are correct. Input and update data in line with policy and procedure. Be responsible for ensuring all admin work is completed in a timely manner. We operate a paper light system, therefor the need for I.T. skills in important.

Shortlisting is planned for 1st September 2023

Interviews are planned for 12th September 2023

The successful applicant will have knowledge of office procedures and be familiar with Microsoft Office, previous experience of working in an office environment, data input skills and the ability to priorities own workload and work to defined timescales; previous experience within a health care environment would be desirable.

You will be responsible in your role to book appointments and any associated data entry including the retrieval and maintenance of patient records.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services.

Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient.

We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together.

We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so

Act as first point of contact for all telephone

enquiries, ensuring that messages are forwarded to the
appropriate persons and visitors are welcomed to the
department.

Provide an effective clerical service to support the team,

including photocopying, typing, data input, and maintenance of
an effective filing and retrieval system.

Attending patients, including rescheduling and reappointing when required on the Trust IT system.
Effective liaison with multidisciplinary staff/patients/carers/ outside agencies ensuring communication of accurate, sensitive and complex and confidential information as and when required.
Ensure appropriate records are maintained and updated in line with Trust Procedures.
Contribute to the ordering of stationery supplies and associated procedures
Responsible for the processing of all incoming and outgoing mail as directed by Line Manager.
Participate in the provision of cover and support to colleagues as required. To work in a flexible manner when cover is required Borough Wide.