Jobs

    Supervisor - Logistics Specialist - Global Brand - FMCG - South Manches - Greater Manchester, United Kingdom - Career Moves Group

    Career Moves Group
    Career Moves Group Greater Manchester, United Kingdom

    4 weeks ago

    Default job background
    £35,000
    Description
    Supervisor – Logistics Specialist – Global Super Brand
    Permanent
    South Manchester
    Salary up to £ 35,000 pa + Benefits
    ASAP Start

    Our client, a global super brand has an exciting opportunity for a Logistics Supervisor to manage a small team who focus on the successful delivery of International customer orders.

    The supervisor will manage the day to day running of a team, supporting with any issues in the customer order process, manage internal & external stakeholder & supply chain relationships, provide team updates to senior managers, look after any complex order enquiries or customer complaints, advise and train individuals on the team & new starters, review and manage team KPI's.

    Deputising for Logistics manager in absence.

    Duties may include ( but not limited to ) :

    Managing the day to day running of the Logistics team
    Manage team KPI's, reporting data & reports to senior Managers
    Supporting and leading team with complex orders, customer complaints and supply chain issues
    Being the main point of contact for all internal departments, including Purchasing, logistics imports, finance and operations teams.
    Monitor, leverage & improve performance KPI's
    Maximise service levels & drive business decisions
    Providing updates andRealtimeinformation updates where needed
    SuccessfulKPImanagement, improve performance & drive business decisions
    Weekly calls with freight forwarders, shipment updates and customs clearance status
    Providing exceptional customer service at all times
    Deliver Customer Service perfection through quick response time via email/phone availability to questions, complaints and ad-hocrequests.
    Drive continuous process improvement & support operational partners.
    Analyse and prepare data for reporting
    MS Office including managing Excel spreadsheets.

    Previous experience working in Apparel, Sports, Retail within DigitalFMCGcould also be highly advantageous but not essential.
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