Technical Services Manager - London, United Kingdom - Invictus Recruitment

Description

Job Title: Technical Service Manager

Location: City of London

Salary: £60,000 -£70,000

We are seeking to recruit a Technical Service Manager to join a dynamic Engineering Service provider in London. As a Technical Service Manager, you will be responsible for ensuring the successful delivery of technical services to a high end commercial site. You will be a key member of a successful team working closely with the customer to ensure tge clients receive the highest level of service.

Responsibilities:

·Manage technical service delivery to clients, ensuring high quality and timely delivery of services

·Develop and maintain strong relationships with clients, ensuring customer satisfaction and retention

·Manage technical resources, including staff and contractors, to ensure that they are effectively utilized

·Identify and implement service improvement initiatives to enhance service delivery quality and efficiency

·Monitor and report on service delivery metrics, identifying areas for improvement and taking corrective action as necessary

·Provide technical guidance and support to clients and internal teams

·Ensure compliance with relevant industry standards and regulations

Qualifications:

·NVQ Level 3 in Electrical or Mechanical Engineer (Equivalent) Or Degree qualified.

·At least 5 years of Experience in a technical role

·Strong technical skills and knowledge of relevant technology solutions

·Excellent communication and interpersonal skills

·Strong leadership and team management skills

·Proven track record of delivering high-quality technical services to clients