- Experience of Working with vulnerable people.
- Experience of Working within a multi-agency and legislative framework.
- Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- Have theoretical, practical and procedural knowledge of civil and criminal justice remedies for victims of domestic abuse and their children.
- Understand Safeguarding and child protection issues, and the legal responsibilities surrounding these issues.
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- Have outstanding record keeping skills.
- Have excellent computer literacy skills and have experience of working with databases. Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
- Have strong crisis management skills and the ability to deal with stressful and difficult situations.
- Hold a Safe Lives/Safer Places IDVA training certificate, working towards or hold Level 3 Skills for Justice NVQ, or demonstrable equivalent experience and the ability and commitment to achieve qualification within 6 months of appointment.
- Car driver with access to vehicle - Essential
- Subject to Enhanced DBS Check - Essential
- Ability to work outside the normal office hours working flexibly within the shift pattern allocated by the line manager - Essential
- Competitive salary
- 28 days annual leave plus public/bank holidays. Pro-rata for part-time employees
- Pension Scheme
- Occupational sick pay (on completion of probation)
- Access to Bupa Healthy Minds Support Service
- Cycle to work Scheme (on completion of probation)
- We are legally bound to check the eligibility of all candidates to work in the U.K. We therefore must have proof of your NI number (either the NI card or a recent wage slip).
- As you will be driving in the course of your duties we are also bound by law to make sure your vehicle is safe and road worthy. We must see your driving licence, Insurance and MOT before you start work. Also needs to be insured for Business use.
- We will require two satisfactory references, one of which should be from your most recent/current employer.
Women's Centre Co-ordinator IDVA - Essex, United Kingdom - Safer Places Domestic Abuse Support Services
2 weeks ago
Description
Job Description
Closing Date: Midday 18/04/24
Location: Essex
FTC contract for 24 months
Salary: £ 24,548 to £ 27,130 depending on experience
Report to: Assistant Director of Operations
Responsible for: No staff but may oversee work of volunteers or placements
About Us
At Safer Places our team is our most important resource and asset. Having a highly competent survivor focused, experienced and resourceful team is key to delivering a high-quality service. We are committed to supporting our staff and to providing continued professional development and offer an excellent range of training and qualification packages.
We value diversity and recognise the strengths that different life and work experiences bring and welcome applications from people of all work and educational as well as all other backgrounds and cultures.
Key Responsibilities:
Corporate
1. To maintain and demonstrate a commitment to the Organisation's vision and values and strategic aims and objectives.
2. To maintain high standards of professionalism and keep abreast of current legislation, standards, best practice and maintain a focus of continuous improvement.
3. To maintain knowledge of the Organisation's operating environment.
Main Tasks Women's centre operations
1. Oversee the day-to-day running of the Women' Centre to provide a safe, welcoming space for everyone using the Centre.
2. Coordinate the room rota to ensure adequate of provision at all times.
3. Plan and manage programme of workshops and activities providing practical support, wellbeing and empowerment for women attending the Centre (both in person and online), in collaboration with clients, other Safer Places staff/teams, volunteers and external facilitators. 4. To work with Safer Places staff to empower women/clients to facilitate survivor women's groups.
5. To confidently facilitate client programme work as indicated by the need of clients including Triple R and Empower and Embrace groups
6. Manage the online diary of appointments and activities.
7. Conduct and approve risk assessments for activities as required.
8. Develop, improve and ensure adherence to processes for managing aspects of running the Centre, including facilities and equipment, refreshments, etc
9. Promote a trauma-informed environment and approach to dealing with any issues arising at the Women's Centre
10. To support clients to improve their resilience and prospects by encouraging engagement with the various programmes and opportunities offered within the centre such as specialist programmes for people who have experienced domestic abuse (triple R), improving numeracy and literacy, ESOL, Employability and other programmes provided in house or by other community partners.
Managing caseload and clients
1. To accept referrals allocated or directly referred within the Women's Centre and commence an initial need and risk assessment with the client within the specified timescales initiating plans to manage and address risks, needs and immediate safety
2. Managing own case load, plan and deliver trauma informed support to clients in line with a structured plan driven by the risks posed to the client and their needs and preferences. Ensure this is regularly reviewed with the client and line manager to ensure it always reflects their current situation and priorities across the caseload as a whole
3. To ensure clients have in place, and continuously review with them and the line manager, robust risk management plans to support them living safely and ensure that they always have 24 hour access to support in the event that a crisis arises.
4. Ensure that all clients receive professional, evidence based, trauma informed specialist domestic abuse support to enable them to understand and recover from their experience of domestic or sexual abuse and that this is delivered in a professional manner with all mandated tools completed and excellent, full, contemporaneous, dated and signed records maintained.
5. To work closely with external partner agencies, advocating on behalf of the client to meet their individual support needs in particular where those needs are specialist e.g. Mental Health, Substance Misuse, Legal etc and signposting and supporting clients to access the community based services. Ensure excellent professional relationships are forged and maintained with both the clients and agencies.
6. To ensure you work in close partnerships with other professionals and organisations in the locality effectively integrating with their services where this enables us to better reach visible and hidden clients.
7. To ensure that all safeguarding measures are delivered in respect of the client and their children and that at all times you adhere strictly to Safer Places policies and procedures in respect of safeguarding vulnerable adults and children.
8. Ensure that all monitoring information is delivered on time and KPI's are met.
9. Working as part of a team to take responsibility and fulfil whatever role is allocated to you by your line manager, including ensuring all handovers are up to date and in place and all welfare checks are completed on a face to face basis.
10. To communicate effectively and appropriately with colleagues and partners maintaining confidentiality, accurate and professional written communications, confidential professional records, detailed handover reports to colleagues, appropriate referral information when working in partnership with other agencies and ensure that consistent and accurate monitoring systems are maintained.
General
1. The role holder will be expected to perform any other duties that may reasonably be asked of them.
2. The role holder will be able to work within the Safeguarding arena following organisation policies and procedures, be able to Recognise; Respond to; Report and Record Safeguarding issues and understand and make quality Safeguarding Referrals.
3. Comply with data protection legislation, information sharing policy and procedures and all legislation connected to your work. Act in a manner which preserves the confidentiality of all stakeholders.
4. Respect and value the diversity of the community in which the services works in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.
5. Remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice.
6. To participate fully in "on call" duties as required in the delivery of contingency plans outside of the normal shift pattern
Essential Experience and Knowledge:
Skills and Knowledge:
Qualifications
OTHER REQUIREMENTS
Benefits:
Upon receiving an offer:
This service is run by women for women and is therefore restricted to women applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.