IT Support Engineer - London Gatwick Airport, United Kingdom - Clearwater People Solutions Ltd
Description
IT Support Engineer
Responsibilities for the IT Support Engineer
- To ensure customer demand is managed as effectively and efficiently as possible through Ticketing system, inbound phone traffic, client portal and as a result of service days
- To work within a team of 1st line support engineers in managing and supporting customer service engagements.
- To take ownership in logging all service requests, incidents, problem records and change requests within the Ticketing system
Key Skills & Experience for theIT Support Engineer
Essential
- IT knowledge/experience
- Windows 10 and Office 36
- Strong written and verbal communication skills
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