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Bridgend

    De-Brief Clerk - Bridgend, United Kingdom - DX

    DX
    DX Bridgend, United Kingdom

    Found in: Talent UK C2 - 2 days ago

    Default job background
    Permanent
    Description

    Role summary

    :

    To support the Shift Manager in completion of daily de-briefs to ensure high standards of Customer service and courier compliance with all operational processes.

    Key responsibilities

  • Daily completion of De-brief ensuring any service issues/failures are logged & communicated to Customer service, management team.
  • Ensuring all driver non-compliances are investigated & escalated accordingly.
  • Use of the company software to monitor performance supporting with on the road issues as required.
  • Ensuring all returned items are returned as per SOP.
  • Completion of Ad-hoc de-briefs as & when required.
  • Daily download of handheld scanners ensuring the condition of the any faults are reported.
  • All returns are coded correctly.
  • Completion of Ad-hoc vehicle audits.
  • POD & address data entry.

    • Additional information on this role

    This is an active role and a great opportunity to thrive in a fantastic team environment and grow with the company.

    Benefits:

  • Competitive Rates of Pay
  • Holidays: 20 days increasing with length of service + bank holidays
  • Long Service Recognition scheme
  • Enhanced Maternity & Paternity
  • Company Pension Scheme
  • Life Assurance
  • Employee Assistance programme including 24/7 Virtual GP
  • DX Discounts Portal
  • Excellent opportunities for career progression and more

    • We look forward to hearing from you

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