Property Administrator - Weybridge, United Kingdom - Jackson Sims Recruitment Ltd
Description
Commercial Accounts / Administrator
Location:
Surrey
Salary:
£30,000 - £35,000
Hours:
Office based, 9:00am - 5:30pm
Proactive, tenacious self-starter, reporting directly to the Managing Director. This role is first response for tenants and has full ownership for the successful collection of rents. Keeping commercial arrears to sub 0.5%, this new role has an opportunityto craft and structure as seen fit. This role has a Property Administration focus with Sales Ledger and Purchase Ledger responsibilities.
_Responsibilities include:
_
- Load new leases on Qube (MRI)
- Keep Qube up to date daily
- Post monthly tenant adjustments as authorised by Asset Manager
- Ensure that tenant statements are run monthly after they have been signed off
- Invoicing
- Via in house Property Management System (TBD Propman or MRI)
- Support the Asset Manager on the administration of the portfolio
- Rent collection and Reconciliation
- Checking the client bank account, checking and downloading daily BACS payments, post payments and reconciling against tenant accounts to ensure that the correct rent / service charge split has been received. Allocateto the tenants account on Qube.
- Arrears
- Speak to tenants to ensure that rents are paid over. If they are late paying, understand and solve the issue, send statements, receipts, or arrears letters.
- Insurance
- Manage the recharge and late payment fees.
- Service Charge Accounts and Reconciliation
- Work with the Asset Manager for service charge setting and thereafter manage the service charge ledger.
- Compile weekly pack of invoices for the Asset Manager to authorise
- Load BACS run for payment from signed off invoices weekly
- Inform Asset Manager if invoices have not been received for electricity, water and gas
- Maintain a schedule to ensure that water, electricity, gas and rates and taxes are paid when they are due to avoid paying interest
- Upload invoices weekly into Qube for safe keeping
- Upload leases and tenant documentation into Qube for safe keeping
- Tenant Contact
- Point of contact for tenants to advise and help with any query where possible. Working as a team with Property Manager, Facilities Manager and Facilities Manager logistics.
- Liaise with project team and Asset manager for the handover of units from development to management
- Liaise with Financial team for monthly close off and statement run
- Maintain 85% customer satisfaction on Google reviews
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