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- To ensure all guests receive the highest level of service at all times and that guests receive a willing and courteous service, always promoting the hotel and its image.
- To ensure all meeting rooms and functions are set up as per function list and before the times stated. All rooms to be set to the highest standards.
- To ensure all coffee and tea breaks are served promptly at the agreed times.
- To present and serve food and beverages to the highest standards.
- To have a good knowledge of daily menus and available beverages
- To be knowledgeable of all hotel facilities and inform and sell these when asked by the customers.
At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
Conference and Banqueting Assistant - Hook, United Kingdom - Elite Hotels
Description
Overview:
To ensure the highest standards of service and customer care are maintained in all aspects of the Conference and Banqueting Department
Key Responsibilities: