- Providing technical support: Growing our business with research institutes through management of our 3rd party sales channels and supporting our OEM inquiries, providing technical support and quotations
- Networking: Identifying and qualifying additional sales channels and OEM customers and connecting to our customers through social media?
- Sales Promotion: Creating and supporting webinars, virtual conferences, real conferences and preparing presentations and content for social media channels
- Product Management: Receiving and interpreting the voice of the customer and conducting competitive analysis??
- Developing strong relationships, building business opportunities and working with the other members of the sales team
- Minimum of 3 years' experience in a technical role with customer interaction.
- A Bachelors in Science, Mechanical Engineering or relevant professional experience.
- Experience/confident in delivering technical presentations explaining products and services.
- Fluent English is required, other languages are desirable.
- Full driver's license.
Customer Support Engineer - Hailsham, United Kingdom - ACS Performance
1 month ago
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Description
The successful Customer Support Engineer will support our customers and our representatives, understanding their needs, identifying solutions and providing technical support.
This role involves;
To be successful in this role of Customer Support Engineer we would love to speak to anyone who has experience of:
ACS are recruiting for a Customer Support Engineer. If you feel that you have the skills and experience required in this advertisement to be a Customer Support Engineer, please submit your CV including an outline of your experience as a Customer Support Engineer It is always a good idea to include a covering letter outlining your experience as a Customer Support Engineer with your application as this will enhance your chances of selection and improve your prospects of landing the Customer Support Engineer role you desire.