Mental Health Operational Lead - Grays, United Kingdom - Inclusion

    Inclusion
    Inclusion Grays, United Kingdom

    2 weeks ago

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    Permanent
    Description

    Job summary

    Lead Innovation at Inclusion Thurrock's NHS Talking Therapies Empower a team of therapists alongside the Clinical Lead, driving transformative results with evidence-based interventions. Collaborate to streamline processes, improve patient experiences, and integrate lived-experience voices into service design.

    Shape Mental Healthcare in Thurrock Bring your clinical experience and strategic mindset to expand service reach and operational excellence. Contribute to an innovative mental health landscape.

    Proactive Leader Wanted Are you a compassionate leader seeking challenge? Help guide Inclusion Thurrock's NHS Talking Therapies toward an exciting future.

  • Plan and oversee NHS Talking Therapies implementation with Senior Management.
  • Lead ongoing strategic and operational delivery.
  • Foster multi-agency relations and compliance with standards.
  • Champion service quality, safety, and engagement.
  • Drive inclusivity strategies for under-represented communities.

    • Be the Catalyst for Change Active service user involvement in design, delivery, and evaluation awaits. Join the forward-thinking management team at Inclusion Thurrock.

    Main duties of the job

  • Lead strategic service planning, aligning with local and national initiatives.
  • Drive operational excellence for NHS Talking Therapies, ensuring quality care delivery, compliance, and efficient resource utilization.
  • Develop and manage performance systems, fostering a culture of continuous improvement.
  • Establish effective communication with stakeholders, promote diversity, and represent services.
  • Oversee clinical governance, managing incidents, investigations, and complaints.
  • Manage budgets, resources, and staffing levels, ensuring regulatory compliance.
  • Ensure information governance, interpret data, and facilitate learning.
  • Support HR matters, encourage staff development, and enable performance management.
  • Adapt to physical demands, manage service implementation for diverse needs.
  • Contribute to clinical systems and Trust meetings, supporting flexible hours and concentration demands.

    • About us

    Inclusion, created in 2002 is part of the Specialist Services Care Group of Midlands Partnership University NHS Foundation Trust (MPFT). We provide caring and effective services across England, including, West Yorkshire, West Midlands, East Midlands, West Mercia, Thames Valley, Hampshire, Isle of Wight and Thurrock, support individuals, families and communities who are affected by addiction, crime, mental health or need treatment for their sexual health. We believe that the individuals and families who use our services should receive high quality, committed and inclusive care, realising all the benefits a modern NHS organisation can work with patients and our staff teams to achieve the best outcomes we can. We invest heavily in training and development, and the wellbeing of our people, both staff and service users is central to who we are. Here at MPFT, we are proud of the comprehensive wellbeing and lifestyle support offer available, in addition to in-house training and coaching services are robustly governed, evidence-based, inclusive, and designed and provided in conjunction with service users. We are committed to providing the best service we can, and if you share our values, we want you on our team

    Job description

    Job responsibilities

    For full job description and person specification, please see the attached documents.

    Strategy & Planning

  • Align strategies with local and national initiatives, develop service models with Senior Management Team in line with national guidelines, and develop adaptable workforce plans.

    • Operational Effectiveness

  • Alongside the Clinical Lead, deliver effective NHS Talking Therapies with good governance processes. Maintain high-quality services, drive change, review and renegotiate targets, and foster quality culture through evaluation.

    • Communication and Relationships

  • Establish effective communication within Service, Trust, and stakeholders. Motivate in sensitive situations, create a person-centered culture, drive diversity, and represent our services.

    • Clinical Governance

  • Promote quality care and compliance, lead investigations, ensure effective complaints procedures, ensure data protection and governance, and disseminate Trust policies.

    • Resource & Financial Management

  • Manage budget and resources efficiently, collaborate with functional teams, and determine effective staffing levels whilst assisting with recruitment.

    • Risk Management & Safety

  • Assess and manage service risks, manage Health and Safety, and conduct audits to manage safety policies.

    • Human Resources

  • Investigate HR matters, oversee development and training, encourage learning, and ensure performance management.
    • Person Specification

    Qualifications and Training

    Essential

  • Professional qualification in a Health related field Psychology, Nursing, Social Work, CBT, Counselling or equivalent experience
  • Post Grad diploma level or equivalent and experience of working at a senior level within a comparable organisation

    • Desirable

  • Hold a management qualification
  • Formal project management training Prince 2

    • Experience

    Essential

  • Extensive experience of working in psychological therapies including experience of working closely with CCGs/ICBs, GPs, service user groups and other community providers.

    • Desirable

  • Track record in developing audit tools

    • Skills, Knowledge & Abilities

    Essential

  • Undertake presentations to large groups of staff when presenting tender submissions

    • Desirable

  • Track record in effectively managing services at a senior level