Individual Placement and Support - Greater Manchester, United Kingdom - Pure Innovations Ltd

Pure Innovations Ltd
Pure Innovations Ltd
Verified Company
Greater Manchester, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

IPS Team Leader

Grade or equivalent:
£29,000 per annum

Hours: 35 Hours per week, must be flexible


Location:
Greater Manchester


Responsible to:
Supported Employment Contract Manager

Additional:
Must be a driver and have use of a car for business purposes.


Role Purpose:


The Team Leader will manage a team of up to 5 Employment Specialists providing supervision, training, caseload management, and role modelling of the Individual Placement and Support (IPS) approach, as part of the holistic recovery plan for mental health service users.

The Team Leader will provide a pivotal role in managing a high-quality service that meets fidelity standards and delivers positive outcomes for service users.

You will work with clients (manage a small caseload) who have mental health support needs, who are unemployed, to assist them in securing sustainable paid employment in line with their preferences.


Responsibilities:


Core Responsibilities:


  • Effectively manage a highquality service that adheres to the principles of IPS best practice.
  • Monitor and manage performance of the IPS Employment Specialists guide them individually on best practice and achieving individual and team job outcome targets.
  • Create a culture of continuous improvement.
  • Identify training needs of staff and arrange appropriate training to support with continuous professional development.
  • Support the design and delivery of inhouse staff training and development (including facilitating peer learning and best practice).
  • Involve service users in coproduction of service developments where possible.
  • Coordinate the work of Employment Specialists in a region in relation to building relationships with employers to effectively access the hidden labour market, external agencies and delivery of job seeking groups.
  • Produce regular monitoring reports for internal and external stakeholders, including commissioners.
  • Manage a small caseload of less than 10 service users at any one time.
  • Identify barriers for service excellent and work with internal and external stakeholders to implement solutions to ensure a highfidelity service.
  • Provide solution focused monthly supervisions for each employment specialist within the team, including caseload management.
  • Lead the team to ensure Employment Specialists spend enough time in face to face meetings with employers to find the right job match.
  • Guide, mentor and coach the team to deliver on employment engagements/job development strategies.
  • Ensure quality assurance around client satisfaction. Facilitate various feedback opportunities for client to provide feedback on the service and use this to review and develop the service.
  • To participate in the steering group with executive leaders from the Trust, sharing performance updates and collaborating to improve the quality of service

Relationship Management

  • Arrange regular meetings with clients to monitor and review progress pre and postemployment.
  • Meet with the Service Manager to agree priorities and work plans.
  • Spend time getting to know local employers, in order to negotiate job opportunities that meet each individual's strengths, needs, abilities and preferences.
  • Provide education and support to employers, as agreed with the individual, which may include negotiating adjustments, return to work strategy and ongoing contact with the employer to ensure job retention.
  • To develop effective working relationships with a range of external agencies who can help individuals to achieve their employment goals. This may include local colleges and training providers.

Other:


  • Undertake mandatory training as required, including training in the IPS approach
  • Actively participate in own continuous professional development
  • Implement the Trust/organisation's policies and procedures as required
  • Responsible for marketing and profiling the service for the team. This includes delivering the communications strategy, collecting employment recovery stories etc.
  • Regularly collect and promote service user employment recovery stories
  • Ensure that effective monitoring and evaluation systems are adhered to and keep abreast of changing practice within the sector.
  • Ensure that all relevant policies are implemented such as information governance, safeguarding etc.
  • To work independently, reliably and deliver consistently to deliver effective IPS practice.
  • Manage feedback, comments and complaints
  • To provide covering support where needed across Pure's IPS service in Greater Manchester.
  • To complete any other tasks required by the management team.

Stakeholders


Employment Specialists, Service Managers, HR, Occupational Health, Clinical Teams, User Groups, Voluntary Sector and Trust Training and Supported Employment Schemes, Local Colleges, Local Employment Service Disability Service Teams, Local Employers and other NHS User Employment Schemes, Commissioners.


Person Specification

Qualifications and training

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