Senior Associate - London, United Kingdom - Amex

Amex

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways.

When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.

Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.

Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success.

Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day.

And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The core of our company is not just the products we offer, but the personal connections our customers have with our brand.

You can create digital experiences, from payments to rewards, to servicing-that keep us connected to our customers and serve them at every touchpoint.

From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers' lives and help set us apart in the industry.

We are looking for a talented Product Owner to join the International Application Experience Team.

You will have the opportunity to learn new things and see how you can make a direct contribution to the success of our company.

You will work among high performing engineering, design and product teams.

You will have a real passion for using technology to build user-centric solutions to challenging problems, for bold decision-making and for digital innovation.

You will enjoy being challenged in a fun, collaborative, diverse and inclusive team environment.

The Product Owner will support the Product Manager in building site strategy, roadmap creation and delivery against that roadmap.

The day-to-day involves input and collaboration across UX (user experience) and design, feature/epic identification, backlog prioritisation, translation of features into user stories for our tech team, and Agile delivery.

How will you make an impact in this role?

Drive acquisitions by assisting the Product Manager with the breakdown and tactical delivery of Features from the Product Roadmap, building and enhancing our International Consumer Application experiences across channels
Manage new initiatives from requirements gathering to execution and pre and post launch testing
Build a strong partnership with our technology team to enhance our suite of products
Discover opportunities for Test & Learn to optimise the experience
Manage items in the product backlog, write user stories, manage requirements and define clear acceptance criteria for product features
Monitoring digital trends and technologies in the marketplace
Review results, and track key metrics to understand the product outcomes and future opportunities

What we value:

Desire to be a great product manager; a passion for digital product management and the drive to continuously improve
Analytical mindset; help direct our development efforts by using available data and competitive analysis
Team player mentality; bring teams and partners together to coordinate and align on initiatives

What we're looking for:

2+ years of postsecondary education or equivalent work experience in digital marketing, product management, or data analysis.
Familiarity with UX principles
Basic understanding of web product development
Proven ability to work with and analyse large data sets, particularly web analytics
Strong written and verbal communication skills
Project management experience
Experience in matrix organisations and crossfunctional environments
Experience managing multiple stakeholder objectives
Highly organised with a cando attitude
Basic Knowledge of Agile processes and principles: backlog refinement, sprint planning, writing user stories, sprint demos