Global Ethics and Compliance Investigator - London, United Kingdom - Brambles

    Brambles
    Brambles London, United Kingdom

    3 weeks ago

    Default job background
    Full time
    Description

    CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

    What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our .

    Job Description

    Position Purpose

    The Global Ethics and Compliance Investigator will manage that Brambles Speak Up programme. In this role, the investigator will manage and oversee investigations undertaken by Brambles and its Group Companies. This may include leading investigations and supervising the work of other investigators. The investigator will develop and implement strategies, procedures, tools and systems that underpin the Brambles Speak Up programme to ensure program scalability, appropriate risk triage and consistency. The programme will need to have clear measures and reporting of SLAs and resolution as well as corrective action. A successful candidate in this role will be a self-starter who has the independent judgment necessary to manage complex investigations, possesses excellent written skills and the demonstrated ability to use data. Most investigations will involve different functions across different countries and will require strong working relationships and communication across teams.

    Scope

    Number of Countries: Global

    Number of Locations: Global

    Travel requirements: 25-40% Travel, some international locations for investigations.

    Measures

  • Average days to complete investigations less than 40 days
  • Communications with relevant parties (to include the reporter) within 2 days of receipt of complaint.

    • Major/Key Accountabilities

    This role will manage the Brambles' Speak Up programme. This includes assessing and triaging reports and monitoring and, where appropriate, carrying out investigations globally as well as developing and continuously improving the Brambles' Speak Up programme itself. This role will have responsibility for the following:

  • Managing Brambles' Speak Up programme, triaging and assessing cases and, where appropriate, assigning trained investigators to respond
  • Identifying, training and providing guidance and support to investigators globally
  • Thoroughly and effectively carrying out complex investigations in a timely and unbiased way, which succinct, sound, well-reasoned and high-quality interview and investigation summaries and reports
  • Integrating data analytics tools and procedures as part of planning and carrying out investigations
  • Ensuring all investigations into Code of Conduct concerns include root cause analyses
  • Working closely with stakeholders in the business units and functional teams to identify and implement appropriate corrective action
  • Providing succinct, high-quality briefings to leadership and other stakeholders concerning individual investigation matters
  • Preparing regular reports and presentations to leadership and other stakeholders regarding investigation trends, case studies and insights
  • Assisting with human rights inspections at third parties, as assigned; and carrying out compliance risk assessments, as assigned.

    • Challenges/Problem Solving

    The job requires analytical skills, investigative capabilities, risk spotting, logical reasoning, cultural sensitivity, legal understanding, ability to navigate diverse perspective aligned with the organizational goals, and the ability to collaborate with cross functional and cross regional teams.

    Authority/ Decision Making

    Within the scope of his/her/their global compliance objectives, duties and responsibilities, the Global Ethics and Compliance Investigator is authorized to:

  • To carry out investigations and make corrective action recommendations
  • To assign investigations to internal subject matter experts and to review and assess whether investigations are thorough and corrective action recommendations are sufficient
  • To make recommendations regarding updates and changes to Brambles' Speak Up programme, to include the Speak Up Policy and investigation procedures.

    • Key contacts

  • Legal and Ethics and Compliance Team
  • Senior Business Unit Management
  • Global Functions (HR and Risk and Internal Audit)
  • External counsel

    • Qualifications

  • Bachelor's or equivalent degree
  • 7 years investigative or compliance-related experience
  • Ability to navigate matrix organization and complex compliance issues while exhibiting sound judgment and objectivity
  • Strong attention to detail
  • Solid analytical/problem solving skills and ability to determine root cause and identify viable and alternate solutions
  • Proven successful investigation/project management in developing and executing all phases of an investigation plan including collection, review and analysis of data, information and records; conducting interviews; documenting work completed; drafting findings and conclusions
  • Excellent verbal and written communication skills that are effective with the appropriate tact and diplomacy for all levels of the organization as well as for external counsel.
  • Ability to discuss and debate various topics with senior executive leadership
  • Superior personal integrity and ethics, including an exceptional sense of discretion
  • Ability to communicate clearly, verbally and in writing
  • Highly collaborative with the ability to garner the trust of others, build productive internal and external professional relationships with the ability to influence others in a multi-cultural environment
  • Respect for confidentiality and ability to manage confidential information with discretion is essential.

    • Desirable Qualifications

  • Certified Fraud Investigator
  • Experience conducting fraud, conflicts of interest or corruption-related claims

    • Experience

  • Corporate compliance experience in a diversified global company.
  • Experience in carrying out investigations and/or risk assessments.
  • Experience in delivering training and guiding others.

    • Skills and Knowledge

  • Exceptional attention to detail, meticulous record-keeping practices and ability to organize large volumes of data.
  • Exceptional interpersonal skills and ability to work effectively across multiple cultures.
  • Excellent written and verbal communication skills, fostering an ability to consult with and influence employees at all levels and to communicate the vision and strategy of the global ethics compliance program.
  • Strong organizational and analytical skills and ability to work under pressure with attention to detail.
  • Strong logic thinking and writing and legal/compliance research skills.
  • Ability to self-start and self-direct in a fast-paced environment.
  • Ability to interpret requirements and internalize concepts without much redundancy.
  • Ability to provide efficient, timely, consistent, reliable, neat and tidy, ready to use outputs.
  • Ability to balance multiple priorities driving projects to completion while meeting all deadlines in a fast-paced environment with limited supervision.

    • Languages: English (reads, writes, comprehends, speaks fluently); Desirable: Spanish, Portuguese or French

    Preferred Education

    Bachelors

    Preferred Level of Work Experience

    7 - 10 yearsHybrid Remote

    We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.