- Provides an all-round brokering service to our clients, by dealing with new business requests, retaining existing clients, seeking cross selling opportunities and supporting clients with amendments to existing policies to meet customers' demands and needs
- Effectively offering a quality service to existing clients, covering all aspects of their insurance arrangements; to advise, review, arrange and secure the appropriate cover at a competitive premium, whilst achieving a high level of customer care at all times
- Carry out instructions regarding the arrangement or amendment of insurance for clients, referring the query to the appropriate person when the enquiry falls outside own knowledge and experience
- Deal with telephone enquiries promptly, referring the query to the appropriate person when the enquiry falls outside your own knowledge and experience
- Be aware of market developments in your business areas and bring them to the attention of clients and colleagues where appropriate
- Input new business, amendments and renewals onto the computer system maintaining accurate records
- Exercise judgement when reviewing proposals, either new or renewals, referring to a senior colleague or insurer when appropriate
- Ensuring that the correct wording is enclosed within all insurance certificates, including any other wording such as: exclusions, conditions, warranties in respect of self-issue policies
- Liaise with Insurers, other colleagues and Claims Handlers when appropriate
- Working collaboratively within a team environment and offering referral at points of escalation
- Maintaining a high degree of accuracy, efficiency and professionalism at all times when dealing with all stakeholders
- Communication skills – able to communicate to people with various levels of knowledge face to face, over the telephone and in writing.
- Planning, organisational and time management skills.
- Problem solving.
- Computer literate and thorough understanding of Company software.
- Report writing
- FCA rules and guidelines relating to Commercial and/or Private Customers'
- Willingness to continue to develop knowledge of insurance and related issues through formal and informal learning, both internal and externally
- Cert CII minimum, preferably DIP CII progressing to the ACII qualification
- At least 4+ years general insurance experience
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Commercial Account Handler
Found in: SonicJobs Direct Apply UK - 1 day ago
Cavendish Maine Birmingham, United Kingdom Full timeCommercial Account Handler · Birmingham · Up to £44,000 Plus Excellent Benefits · A highly successful and well-regarded general insurance and financial services organisation has a requirement for a Commercial Account Handler to join their Mid Corporate team in Bristol. · They se ...
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Found in: Ziprecruiter UK C2 - 5 hours ago
NFP Europe Bromsgrove, United KingdomJob Description · We are recruiting for an Account Handler , to join our Commercial Insurance team, based in Bromsgrove. As a Commercial Account Handler here at NFP, you will take full responsibility for the Administration of client's insurance requirements including general enqu ...
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NFP Europe Bromsgrove, Worcestershire, United KingdomWe are recruiting for an Account Handler , to join our Commercial Insurance team , based in Bromsgrove . As a Commercial Account Handler here at NFP, you will take full responsibility for the Administration of client's insurance requirements including general enquiries, renewals, ...
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Found in: Appcast UK C C2 - 11 hours ago
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NFP Europe Stourbridge, West Midlands, United KingdomWe are recruiting for a Commercial Account Handler to take responsibility for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. Mid Term Adjustments, Broking, Renewals, Cross sales, Claims, Quer ...
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NFP Europe Stourbridge, West Midlands, United KingdomWe are recruiting for a Commercial Account Handler to take responsibility for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. Mid Term Adjustments, Broking, Renewals, Cross sales, Claims, Quer ...
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Found in: Click to Hired UK C2 - 5 days ago
Absolute Industrial Recruitment Halesowen, United Kingdom Permanent, Full timeWe are currently recruiting for a Commercial Insurance Account Handler for our client based in Halesowen. · The Commercial Insurance Account Handler will be responsible for assisting the Managing Director on a daily basis dealing with dealing with existing clients and new busines ...
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Burton Recruitment Limited Birmingham, United Kingdom Permanent, Full timeCommercial Account Handler · We are currently seeking an ambitious, driven and dynamic Commercial Account Handler to join our highly respected client's successful and expanding team · The ideal candidate will be passionate about delivering excellent customer service and building ...
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Found in: Talent UK 2A C2 - 1 day ago
Idex Birmingham, United KingdomAre you looking to work for a corporate broker with a first class reputation for client service? · Renowned for developing insurance careers and increasing personal skills and knowledge, this broker heavily encourages study for professional qualifications. · Due to a small re-org ...
Commercial Account Handler - Bromsgrove, United Kingdom - NFP, an Aon company (Europe)
Description
We are recruiting for an Account Handler , to join our Commercial Insurance team, based in Bromsgrove. As a Commercial Account Handler here at NFP, you will take full responsibility for the Administration of client's insurance requirements including general enquiries, renewals, mid-term adjustments, obtaining quotations and account procedures.
Overview of duties
Person specification
Knowledge, skills and abilities:
Education and/or Experience:
Key information:
Salary: Competitive depending upon experience
Hours: 35 hours Monday – Friday
Location: Bromsgrove - hybrid
Benefits: 25 days holiday + bank holidays, Pension Scheme, etc
If this sounds like something you are interested in please apply, or contact Paige Hughes or Lucy Reed for further information.