Customer Service Representative - Hook, United Kingdom - Tate

Tate Hook, United Kingdom

1 month ago

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Full time

Description

Exciting Opportunity in Hook, Hampshire - Hybrid Working Available

An enticing opportunity waits for individuals seeking to join a dynamic team as a Customer Service Representative. Located in Hook, Hampshire, this role offers a vibrant new office space with free on-site parking.

Location: Hook, Hampshire

Salary: £28,000

Immediate Start

6 months Fixed-Term Contract with potential for permanent role.

Hybrid working model.

You'll become part of a global technology specialist business, renowned for providing support to major events in the music industry worldwide As a Customer Service Representative, you will play a pivotal role in delivering exceptional support to valued customers and stakeholders.

Responsibilities Include:

Addressing telephone and email enquiries promptly with a friendly, pragmatic approach
Collaborating with customers and sales representatives to achieve resolutions and enhance service quality.
Accurately processing customer orders and adhering to established procedures.
Building strong customer relationships
Fostering a positive team environment that encourages innovation and continuous improvement.

Desired Skills and Experience:

Strong communication skills, both written and verbal
Proficiency in SAP
Patient, empathetic, and customer-focused attitude
Excellent time management and organisational abilities
Adaptability to fast-paced environments
Fluency in English; additional languages (e.g., French, Dutch, Spanish) a plus

To find out more apply here or get in touch with Leah, in our Basingstoke branch, today on

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

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