Sales Consultant - Manchester, United Kingdom - BSC Education Limited

BSC Education Limited

Verified Company

Manchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Your profile:

What's on offer:

Salary:
£24,000 per annum, plus commissions

Location:
BSC Manchester College

Weekly Hours: 37.5

Permanent

Hybrid Working

Core Business
Hours (10am - 4pm)

25 days plus 8 bank holidays

Enhanced sick pay

Enhanced bereavement leave and miscarriage pay

Wellbeing Day

Pet bereavement leave

Overview:

This role acts as the first contact for potential students at a BSC Education college.

As a result, this is in many ways the most important interaction the student will have before their course begins.

The role of Sales Consultant combines sales techniques with a consultative and mentoring approach, to provide the required level of support to allow the prospective student to make the right choice - that BSC offers the right course in the right location for them

This role would suit a person that has consultative sales experience previously.

This could be gained in the tourism or hospitality sector or other sectors where a consultative approach is required to close a sale.

Duties of the role include, but are not limited to, those listed below.

Sales Focus

To prioritise 'warm' leads and prepare for each call
To take a prospective student through a series of questions based on their initial enquiry in order to provide them with relevant and pertinent information to make a decision.
To maintain detailed call notes on each conversation and remain knowledgeable about the prospective student
Understand the stage the prospective student is at before starting a follow up call.
To guide prospective students through a course and location evaluation based on their requirements
To provide support in decision making and offer to send additional information as required during the call or as part of an arranged follow up

Brand, Marketing & Communications

Identifying market opportunities based on conversations with students and share this insight during weekly team meetings
Representing BSC at trade shows, exhibitions and events as required by the needs of the business
Responsibility for ensuring the BSC Brand is correctly represented through an indepth knowledge of the product
Interacting with eh wider BSC team via Yammer (sharing success stories etc)

Required Experience & Skills

A professional salesperson with an interest in the commercial function of a business.
While Education experience is preferable but not required, the post holder must have significant experience in a service led role
A strong focus record of delivering results and working towards targets
Flexible to meet the needs of the business and demonstrate a passion for your customers and colleagues
An excellent level of spoken English plus Italian, French and any other European languages would be highly beneficial.
Proactive and engaging, with good phone manner.
A keen attention to detail and ability to ask open questions.
Ability to work remotely both independently and as part of a team
Receptive to training and feedback

Training
Full product knowledge training will be provided

A handbook will be provided giving insights and links to all relevant information

On going training will be provided on an individual and group need basis.

Further Information:

All BSC colleagues must operate in line with our team-led Vision, Mission & Values as outlined below:

BSC VISION:
_To provide customers with steppingstones to their future by delivering outstanding and transformational learning experiences._

BSC MISSION:
_By believing that "Great Things Start Here" and standing behind all that this means. If we believe it, our customers will achieve it_

BSC VALUES:

AIM HIGHER
We proactively make suggestions and solutions for challenges and opportunities.
COLLABORATE

We are team players we treat everyone with respect and understand that we succeed collectively, not as individuals.
COMMUNICATE
We communicate in a timely way with clarity, respect and transparency.
CUSTOMER FOCUS
We seek to provide consistent highquality experiences that customers will remember.
TEAM FOCUS
We seek to reward and recognise excellence and innovation within our employees.

The above list of job responsibilities is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope, grading of the post and at the request by management.

We are committed to providing a creative, rewarding and successful learning and working environment for our students and team.

**We are an equal opportunities employer and welcome all interest in joining our team. Successful applicants will undergo our safeguarding checks in line with our Safeguarding Children & Vulnerable Adults Policy & our Recruitment Policy, including Scottish PVG Scheme, an Enhanced DBS Check, Barred List, Prohibition Lists check and overseas criminal records if applicable