Customer Service Advisor Pensions Helpdesk - Manchester, United Kingdom - Fawkes and Reece

Description

Are you a Helpdesk or Client / Customer Support Advisor who is looking for a new challenge?

There is a great opportunity to join a leading facilities maintenance contractor who are looking for an experienced customer service , helpdesk or client support advisor to work 4 days per week in one of their regional offices in Manchester to assist on a large facilities maintenance contract.

This is an exciting opportunity to join a leading construction company that can offer excellent career progression and personal development with exceptional benefits & pay.

Delivering great customer service to our clients and contractors
Building outstanding working relationships with our clients, contractors, and other functions within the business
Managing emails and phone calls
Dealing with enquiries from clients and contractors
Supporting clients and contractors with any queries
Assigning jobs to contractors within an agreed time frame
Communicating with contractors daily, to minimise overdue work.
Career history in helpdesk customer service, customer support or service roles.
Confident, efficient and reassuring on the phone
Pension 5% employer's contribution
~ Health and Wellness programme
~22 days holidays + bank holidays
~ Excellent range of learning and development activity to support your career progression.
~ Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity.

#