Ferrari Genuine Ambassador - Nottingham, United Kingdom - Sytner Group

Description

About the role

Sytner Group is looking for a motivated and committed Parts Advisor/Genuine Ambassador to join our team at Graypaul Ferrari & Maserati Nottingham.

As a Sytner Parts Advisor/Genuine Ambassador, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing.

You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories.

As our Genuine Ambassador you will be an expert in The Ferrari Genuine Program. This program gives existing Ferrari owners the opportunity to personalise and enhance their cars further. This program is extremely important to Ferrari and the successful candidate has a real opportunity to make a name for themselves. To succeed here you must have initiative and be able to spot opportunities, be process driven and results orientated.

Sytner Parts Advisors/Genuine Ambassador work a variety of flexible patterns which can typically include some weekends to ensure we provide our customers with the highest possible levels of service.

About you

Ideally, you will have experience in a similar role within the motor industry and be IT literate.

High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone.

We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.