Research Manager - Birmingham, United Kingdom - Harnham - Data & Analytics Recruitment

Tom O´Connor

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Tom O´Connor

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Description

RESEARCH MANAGER

£40, ,000

BIRMINGHAM
Be part of the change in this national organisation, helping to grow the capabilities of the research function and connect with the customer base better than ever before


THE COMPANY
National brand looking to develop within insights. The data team is vast and innovative, with such large pools of data they work well to use the latest tech to focus their analytics and target customers better, they now want to know the qualitative reasonsfor why and hear the customer voice in more detail


THE ROLE
As the Research Manager your focus will be to understand the customer voice in more detail, specifically:

  • Develop the customer research function working with different senior stakeholders to understand the needs and requirements of the business
  • Build a consumer panel of 10, ,000 consumers and use this information to drive research into the customer voice
  • Use your skills in analytics as well as the wider data team to drive the use of data analysis in market research

YOUR SKILLS

  • Strong experience in research methods and evidence of working on costumer panels
  • Understanding of qualitative and quantitative research
  • Great communicator and ability to convey a story through data

THE BENEFITS
£40,000 -55,000 annual salary, flexible working and competitive benefits.


HOW TO APPLY
Research, CRM, Insights, Quantitative, Qualitative, Research Methods, Customer Panel, SQL, R, Brandwatch, Hubspot, social media listening, market research, mrkt research, customer voice,

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