- Suffolk County Council – Register Office, Bury St Edmunds, IP33 1UZ - Onsite
- £26,421 per annum (pro rata)
- 1155 hours per annum annualised contract - This means on average you'll work 22 hours per week, Monday and Friday plus floating days. Some weeks in the summer you may be working more hours when the service is busy than in the winter. Your manager will plan your working schedule with you.
- Permanent
- to be educated to A level standard or clear evidence of an equivalent level of knowledge & skill
- proven experience in handling challenging and confrontational individuals
- passion for accuracy and attention to detail.
Registration Assistant - Bury St Edmunds, United Kingdom - Suffolk County Council
Description
This advert is open to current redeployment Suffolk County Council staff only
When you join the Registration Service as a Registration Assistant we'll support your development from the start. We'll help you to play to your strengths, diversify your skills and build an influential and impactful career. With a variety of career paths and learning opportunities to explore, if you're motivated and passionate there's no limit to how far your ambition could take you.
Reimagine the possibilities.
Your role and responsibilities
Join our Registration Service team as a Registration Assistant and play a vital role in facilitating key life events for Suffolk residents. In this varied role, you'll handle customer enquiries, book appointments, complete ceremony registration duties, issue certificates, and maintain accurate records. With a passion for exceptional customer service and an eye for detail, you'll thrive on supporting members of the public during significant moments. We're looking for someone with strong communication skills, the ability to handle challenging situations with empathy, and a good understanding of relevant legislation. If you're confident, organised, and committed to delivering high standards, we'd love to hear from you.
You will need
You can view a full list of requirements in the If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.
The team
Working within a diverse team of Registration and Ceremony Officers, and Administration Assistants in the office and other registration offices around the county.
Empowering Everyone
We're big believers in potential, possibility and the power of different ideas. We're always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our .