Customer Care in Supply Chain - Nottingham, United Kingdom - Bridge of Hope

Bridge of Hope

Verified Company

Nottingham, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

To work for or client a global brand with a history of innovation and ambition. Here at L'Or al, we've made it our quest to deliver beauty for all.

It's an aim that has seen us expand into over 130 countries and to develop operations across every retail distribution channel too.

And we can honestly say that our careers are just as diverse as our business.

Our ambition by 2020 is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires through continued digital innovation.

L'Or al encourages diversity and sustainable, ethical sourcing for all our products and we have reduced our emissions by approx.

50% since 2005.

This year we were also named one of the world's most ethical companies by the Ethisphere Institute for the 8th time.

Customer Care Executive
The Customer Care Administrator will be responsible for a variety of tasks within the customer order to cash process.

They will support the delivery of key KPI's, be part of a highly motivated workforce and play a key role in the delivery of Customer Care excellence.

Process customer orders & credits, ensuring in line with customer schedules / Service level agreements
Manage customer queries and disputes, liaising with internal stakeholders where required to resolve in a timely manner
Identify & resolve order errors to avoid risk to on-time delivery
Have a keen eye for detail and drive for accuracy within your role
Play an integral part in the coordination of information between Customer Care, Customer Supply Chain and the DC
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.