Help Desk Coordinator - Swindon, United Kingdom - Sodexo Group

    Sodexo Group
    Sodexo Group Swindon, United Kingdom

    3 weeks ago

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    Description

    As a Facilities Services Coordinator at Sodexo, you are not just overseeing operations; you are a key player in ensuring the local delivery of Integrated Facilities Management (IFM) services.

    You are the backbone of our commitment to excellence, managing soft services, catering, and more. you contribute to fostering long-term client relationships, driving innovation, and leading a high-performing team.
    Ensure local delivery of IFM services, meeting cost, quality, and compliance metrics.


    • Issue works instructions to approved contractors.
    Host and facilitate contractor visits for quoting purposes.
    Project management oversight.
    Deliver site inductions to contractors and employees.
    Manage the Sodexo help desk, assigning and closing out jobs.
    Deliver training sessions to frontline staff and assist in general administrative duties.
    Maintenance of training record cards.
    Good basic education with proficiency in written and spoken English.
    Experience in asset management systems.
    Proven office administration experience.
    Strong skills in office software packages (Excel, PowerPoint, MS Office).
    Strong planning and organizational skills.
    00 am, Monday to Friday.
    Working knowledge of facilities services.
    NVQ or similar in Business Administration or Facilities Management Level 2.
    First Aid training.
    Experience in delivering training sessions to frontline staff.

    In addition, we offer a flexible and dynamic work environment, competitive compensation, ongoing training and development programs, countless opportunities for growth, and full training with a protective uniform supplied.

    About Sodexo

    At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all.

    As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services, and Personal & Home Services.