- Conducting internal audits (electronic and file-based) to assess and providing independent assurance that that the claim risk management, governance and internal control processes are operating effectively.
- Carrying out all aspects of internal audits and disputing reviews across audit and credit control in line with direction from the Business Standards Manager.
- Preparing and presenting reports (verbal and written) that reflect the audit results and findings of dispute reviews, following Company values in a professional, clear and concise manner.
- Expediting responses from internal/external stakeholder to prevent debt going over 120 days
- Conducting follow up audits and monitor remedial action.
- Identifying risks and opportunities to improve and make recommendations to help manage and control such risks and support the business's approach to continuous improvement.
- Maintaining open communication with management and auditees.
- Conducting any reviews or tasks requested by management, provided such reviews and tasks do not compromise the independence or objectivity of the internal audit function.
- Experience in working within insurance industry
- Experience in claims adjusting
- Experience in dealing with complaints and compensations
- Excellent organisation and communication skills
- CILA Qualified or working towards
- Ability to manipulate large amounts of data and to compile detailed reports.
- Ability to work under pressure
- Ability to work quickly without compromising quality as this is a key attribute
- Be adaptable to change
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Claims Auditor - Newcastle, United Kingdom - Everpool Recruitment
Description
Claims AuditorThis is a fixed term contract for 9 months.
Where: Hybrid with Taunton, TA1 or Stoke, ST5
When: Monday – Friday 09:00-17:30, 37.5 hours per week with flexibility in relation to business needs.
Salary: £22,500 - £25,000 DOE
What will you be doing:
