Personal Stylist - London, United Kingdom - Chanel, Inc.

Description

To engage with clients on a day-to-day basis, playing a pivotal role in creating desire and maximising all sale opportunities.

This is achieved through unparalleled luxury service, including showing a genuine interest in fashion and applying that interest through styling and advice.

Moreover, being an ambassador for the brand, displaying patience and understanding, an attention to detail and exceeding client expectations. Reflect the image standards of the House, through grooming, sensibilities and language.
Be punctual and arrive in good time each day, taking into consideration meetings and training.
After Sales - Fully understand the After Sales Service policy. Actively recruit new clients - Engage with and educate all customers new to the brand.
Reactivate lapsed clients - Re-engage and utilise CRM and all other available tools.
Respectfully acquire a good knowledge of the client's tastes and do so in a natural way, stemming from a relationship of professionalism, fashion advice and trust

Communicate and liaise appropriately and effectively with colleagues and management within own and other Boutiques, as well as with Chanel Head Office as and when required.

Apply a helpful and courteous manner towards all colleagues, remaining reliable, supportive and as flexible as the business demands.

Ensure absolute confidentiality of the Company's commercial activities and internal affairs at all times.

Ensure product quality at the point of sale, confirming each item has the correct ticket and that the wrapping ceremony follows appropriate guidelines.

Training / Personal Development:
Actively participate in and complete any training provided.
Private Medical Insurance covering pre-existing medical conditions and ability to add family members,Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories

Financial Wellbeing:
Pension, Life Assurance and Retail Discountsacross multiple retailers including Supermarkets, Gyms, Days Out and 100's more
Employee Assistance Programmes and Other Support Lines

Lifestyle:
Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales

Employee Recognition:
Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones
*We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.
Having a positive impact – on people, the environment and communities around the world.

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities.

It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations.

The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.

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