Client Account Manager - Chesterfield, Derbyshire, United Kingdom - Different Technologies Pty Ltd.

Description

Account Manager (Digital)
To support continued growth, we are looking for an Account Manager (Digital) to join our team.
Full time, permanent. Hybrid - remote/in-office.
Flexible working; gym membership; generous pension; support for learning & development; regular team building events.
Career progression opportunities – regular agile reviews & continuous professional development.
Join one of the fastest growing regional media & digital agencies in the UK.

We are a Company that prides ourselves on putting our staff first, offering a comprehensive Benefits package, and work that challenges but also aids in staff development.

In the 2023 CNS team survey, 95% of the team are likely to recommend CNS as a place of work.

We pride ourselves on our fantastic work culture and supportive time environment, where everyone is made to feel relaxed.

We have the pleasure of being able to work with some big players as our services are on a nation-wide scale.

We offer competitive salaries based on experience and a hunger to succeed in our results-driven agency. Which has led to CNS becoming UK Agency Awards Winners and Highly Commended in The Drum Awards Marketing EMEA.
You'll be responsible for maintaining and growing existing CNS digital accounts.

Clients will vary by size, and run across various digital disciplines – it's this variety that will make the role an exciting opportunity.

You'll be working collaboratively with the Sales Team & Digital Team across new and existing campaigns. You will help the agency to deliver customer success, satisfaction and loyalty.

The successful candidate will take responsibility for account management, client briefs, instructing campaigns to the internal teams, working closely with the Digital Commercial Director and Digital Marketing Manager.

Ideally you will be a strong communicator, who is willing to pull together informative presentations and deliver to clients, deliver performance reports, collate information from client briefings, and manage expectations.

Experience working in a Digital environment is a must. If you enjoy working within a client services setting – this role is for you.
You'll have access to a broad portfolio of products across the digital landscape.

You will be responsible for your own accounts, as well as supporting and helping to grow existing clients within the business.

You will be liaising directly with clients and the agency's digital experts, ensuring requirements are met in full.
We know digital marketing trends move at pace. We're committed to support you in your ongoing professional development Add some info on learning & development opportunities
Creating client reassurance and building strong relationships.
Servicing existing clients to generate revenue growth.
Keeping clients informed of campaign performance and opportunities.
Being an expert across the ever-changing digital landscape.
2+ years account management experience.
~ Excellent knowledge of digital marketing strategy, particularly for Google and/or Meta.
~ A passion to unearth opportunities in the local and regional marketplace, utilising team capabilities.
~ Fantastic organisational and time management skills, with the ability to deliver to deadlines in a fast-paced environment.
~ Experience working with CRM and planning systems.
~ Excellent communicator, with a focus on delivering outstanding client service and building strong client relationships.
~ Being able to create and build full proposals, including sourcing insight, figures and market intelligence.

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