Help Desk Operator - Bellshill, United Kingdom - Multi Trades Recruitment Limited

Multi Trades Recruitment Limited
Multi Trades Recruitment Limited
Verified Company
Bellshill, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Multi Trades Recruitment are looking for an t experienced Helpdesk Operative (nights) for a job-based in Stoke On Trent area.


About The Job:


Schedule:


  • Mon
  • Fri.
  • 21:0008:00
  • 4 on 4 off

Role:


  • Working on a busy Helpdesk within a Facilities Management environment.
  • Log reactive tasks on CAFM system.
  • Download and allocate worksheets for engineers/cleaners/subcontractors.
  • Update CAFM once engineers/cleaners/Sub contractor's feedback is received.
  • Order parts for further work where necessary.
  • Arrange for quotes to be raised where required.
  • Strictly monitor all open tasks until resolution.
  • Close down tasks on CAFM once completed.
  • Produce reports to demonstrate Helpdesk performance.
  • Prepare for cut over imminently to the new CAFM system.
  • Scan and file completed worksheets.

About You:


  • Strong communicator.
  • Competent with IT software.
  • Selfmanaging.
  • Hardworking.
  • Well presented.
  • Good Telephone Manner.
  • Ability to work under pressure and manage numerous tasks at the same time.
  • Highly motivated and enthusiastic.
  • A positive cando attitude.
  • Focused and committed.
**About Multi Trades Recruitment Limited
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