Service Manager - Hull, East Yorkshire, United Kingdom - Horner Recruitment UK

Description

Role:

Service Manager Additional Benefits:

Competitive Basic, Bonus, Vehicle, Pension, Health Cash Plan, Benefits Service Manager - Working for one of the leading providers of material handling equipment in the UK.Position - Service Manager - Materials Handling To work within a busy depot environment.

You will ideally have experience working with materials handling equipment or similar. You will be responsible for the depots service operation and will report into the depot manager.

Your role will be based around the region and you will manage a team of predominantly field based engineers as well as a small office-based team.

You will be responsible for engineer productivity, asset upkeep, customer satisfaction, fleet spend/parts authorisations and PM schedules. You will also ensure staff training is carried out inline with company guidelines as well as employee requirements.

DutiesOversee the repair and maintenance of forkliftsWork with customers to ensure their needs are metStay up-to-date on the latest forklift technologyDevelop and implement safety proceduresManage the forklift service budgetSkills and Experience - Service Manager - Materials Handling Technical background from within Materials Handling or similarOrganised and driven individual with previous management and leadershipAbility to motivate and organise teams and individuals while promoting communication and performanceA focus on customer requirements and expectations with the ability to meet or exceed these from an individual and team perspectiveCommercial outlook and mindset which facilitates profitable growth of the service operation and wider depotMaintaining high levels of health and safety within the service department environments i.e workshops, office and customer sites.

Carry out service team 1-2-1 / appraisals to ensure visibility of performance and employee engagement