Customer Service Representative - Denton, United Kingdom - Omni RMS
Description
Customer Service RepresentativeFull time, permanent
Salary:
£_26, ,500_
- Hours_
:_7am 7pm, 4 on 4 off** _(please note this shift work before applying)_
Location:
Denton, Manchester
We are recruiting for a Customer Service Representative to join a busy helpdesk environment on a FM contract team in Denton.
The customer service representative will provide a variety of administrative duties for our management team to enable a more efficient service to our client.
Their primary focus would be to effectively organise and coordinate all operational administration such as Reporting, Filing/Documenting, Logging, and taking calls.
- Experience in similar administrative role
- A positive attitude to work
- Good communication skills
- Resilience and good organisational skills
- Great IT Skills (eg) MS Office, Outlook + ability to pick up new systems
You would be responsible for:
- Issuing jobs to engineers
- Updating CAFM system with progress on jobs
- Providing support to the team and client
- Logging calls and tracking updates on reactive works on site
- Ensuring full detail is provided.
Job Types:
Full-time, Permanent
Salary:
£26,000.00-£26,500.00 per year
Benefits:
- Company pension
- Free parking
- Onsite parking
Work Location:
In person
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