Sales Support Administrator - Uckfield, United Kingdom - First Recruitment Services

First Recruitment Services

Verified Company

Uckfield, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Position:

Sales Support Administrator:
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Salary: £22,000 - £23,000 per annum depending on experience plus very good company benefits:

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Location: Uckfield, East Sussex:

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Hours: Monday

Friday 09:00 17:00, 35 hour week:
Due to rural office location it is essential to be a driver and have your own transport. Plenty of free parking on site.

We are delighted to be working alongside our superb and very successful client.

This is a brilliant chance to join a very established company who offer an excellent working environment and very good long term career opportunities.

The role:

The role is office based and involves providing support for the Sales department, and others as required, as directed by the manager of the department.

A core function of this role is the preparation of documentation for customer orders but duties will be wide ranging and dictated by the needs of the business.

Main duties / responsibilities:

Liaising with customers on their documentation requirements
Preparing documentation packs for customers in accordance to the company procedure and sending them electronically and by post
Answering the telephone, recording and redirecting calls
Answering and recording the live chat enquires
General data input to the computer system: initiate projects, adding companies and contacts, exhibition leads, complete tasks list, sending brochures, letters, flyers etc.
Preparing orders, purchase orders, order acknowledgements, invoices
Managing and maintaining company correspondence
Recording website leads received online
Recording customer satisfaction information
Document filing
Preparing and sending post when required
Prepare monthly statistics when required
Preparing documentation packs for internal departments.
Adhoc printing and scanning jobs as required
Following good working practices and company operating procedures
General office duties as required
Assisting other departments within the business as directed by management

Competencies, skills and experience required:

Very good communication skills (written and verbal)
Should have a general engineering industry knowledge or interest of working within the engineering sector
Should be good team player
Takes responsibility and ownership
Has excellent customer service skills
Welcomes a fast paced and dynamic working environment
Has a cando attitude
Has experience in a sales office environment, admin work, is computer literate
Microsoft Office package knowledge

This is an excellent opportunity to join a very established and successful company who offer a great working environment and long term career prospects

First Recruitment Services is acting as an Employment Agency in relation to this vacancy.

Job Types:
Full-time, Permanent

Salary:
£22,000.00-£23,000.00 per year

Benefits: