Manager, Digital Performance - Egham, Surrey, United Kingdom - Study Group

Description

Contract type:
Fixed Term (until 31/01/2025)

To lead a team of Academic Progress Coaches, and a Student Experience & Transition Officer, in providing progression support to Subject Heads and their students.

Provide effective performance management of direct reports, including: setting personal objectives and KPIs; regularly reviewing performance of direct reports; and conducting formal performance reviews according to company policy and procedures.

Respond opportunities to improve team performance from the above working with centre management to ensure we achieve and exceed ISC targets for student outcomes
Create and manage systems to track and respond to trends in data includingAttendance and student assessment data to inform progression support activities
Evaluate and collate progression information, including attendance and academic performance to feed into QAEC, and Management Team Meetings.
Collaborate with Academic teams to plan and manage workshops for students to maximise progression outcomes
Bachelor degree (desirable)
Administration or management training qualification (desirable)
Line management or supervising staff
Experience and knowledge of providing academic or pastoral support to international students.
Experience of using data and reporting systems
Experience of building strong working relationships with internal and external colleagues
Experience of understanding other teams functional areas and understanding policies and procedures

Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential.

With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed.

Our global network of offices and university partnerships ensure that students receive the best educational services available.

Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.

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