Associate Relationship Manager - Greater London, United Kingdom - Europe Arab Bank

Description

Job Description

The role holder is responsible for managing and developing a small portfolio of Private Banking clients, contributing to business growth through the provision of quality service/products to the Bank's clients whilst adhering to the relevant regulatory and compliance policies and procedures.

Business Development & Portfolio Management

• Develop very strong understanding of own client portfolio in order to be able to manage, control and proactively develop existing clients, identifying cross-selling business opportunities and providing high-quality service solutions.
• Accurately assess the risk profile, suitability and appropriateness of clients when marketing PB products and services by maintaining an accurate and up to date call reports.
• Proactively build a pipeline of new business, identify potential new client relationships from own network to meet individual growth targets and contribute to the overall success of the department.
• Achieve agreed individual performance targets for deposit growth, income generation, product sales and new client growth targets.
• Assist in establishing, developing and maintaining the reputation of EAB Private Banking as a centre of excellence. Co-ordinate with EAB's other departments with a view to ensuring that client services are offered at the highest possible standards.
• Assist in the origination, planning and implementation of Private Banking policies to meet the Bank's and departmental strategic objectives and financial targets,
• To assist in the design, direction, delivery and support of Private Banking products and services/marketing initiatives to other business lines of the Bank and support of cross-selling initiatives and to other internal and external clients.

Risk & Regulatory Duties

• Maintain knowledge of all applicable regulatory requirements including the Bank's Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk.
• Report policy, procedure and/or regulatory breaches or suspicions to the Risk and/or Compliance departments in line with the Bank's policies.
• Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches.
• Identify new risks/control gaps and escalate accordingly to your Line Manager and/or Head of Department.
• Ensure customer complaints are managed in line with the Bank's procedures.

Requirements:

Educated to a degree level. The Bank will be happy to support professional qualifications as part of the individual's progression plan

Fluency in Arabic is preferred