Forest & Ground care Workshop Supervisor - Inverness, Highland, United Kingdom - Global Highland

Description

Our locally owned client has an opporutnity to join their expanding buisness based in Inverness. Currently looking for a Forest & Ground Care Workshop Supervisor you will be supervising the day-to-day work activities of all F&G Workshop staff- scheduling work and Fulfilling a Lead Technician role.

Key Responsibilities

• Supervise and delegate work to staff, monitoring and reviewing their workloads to ensure the Department runs smoothly and to an appropriate standard.
• Planning own work schedule, responding to new pressures, adjusting priorities as needed.
• Ensure parts are ordered and customer equipment is repaired in a timely manner as to make available as soon as possible.
• Maintain a high standard of housekeeping practices within the department.
• Supervise work practices to meet the Company s Health and Safety policy. Training of new members of staff in departmental and Company operating procedures and methods.
• Liaise with the departmental manager in procuring given tasks and compliance with departmental procedures to meet objectives including scheduling and costing.
• Maintain appropriate records regarding work schedules, rotas and repairs.
• Arrange cover and make adjustments to staff rota to cover for absence. Record and approve absence and extra hours worked/overtime.
• Monitor staff work performance and address any issues or concerns.
• Monitor work systems and procedures ensuring their effectiveness and take necessary steps to update. Advise relevant staff of such new procedures and give any necessary guidance/training.
• Diagnose faults and diligently undertake all core and other trade works, as instructed, ensuring that the quality of work meets the highest standards and that targets are achieved.
• Provide specialist technical advice and training to staff in the relevant techniques, drawing upon considerable depth of knowledge, skills, experience and expertise.
• Provide direct support to all levels of staff towards maintaining the highest level of customer service and upholding the clinets good name
• To keep the workshop clean, tidy and organised.
• Attend breakdowns as required or organise staff to attend.
• May be asked work at other branches if required.

Required Skills & Experience

• Previous experience in a similar role with a proven track record is essential.
• Experience of supervising and guiding a team of workshop technicians is required.
• Vocational qualification, e.g. HND/HNC and/or SVQ Level 3 in mechanical engineering (or equivalent) with significant relevant work experience.
• IT literacy and basic familiarity with computer packages, e.g. Microsoft Office.
• Ability to work under time pressures.
• Able to demonstrate good interpersonal skills.
• Ability to respond positively to new challenges and change.
• Able to demonstrate flexibility to achieve completion of tasks.
• Sound organisational and administrative skills, including managing time effectively.
• Provide excellent customer service.
• The ability to deal confidently with people with clear and effective communication skills both verbally and written.

If the above sound of interest and you would like to have a confidential conversation to find out more please contact Lyndsey at Global Highland