Senior Associate, Infrastructure Specialist - London, United Kingdom - Kyndryl UK Limited

Kyndryl UK Limited
Kyndryl UK Limited
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Why Kyndryl
Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl?


We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities.

We invest heavily in you - not only through learning, training, and career development, but also through the flexible working practices and stellar benefits that help you grow and progress long-term.

And we give back - from planting 90,000 trees in our first 3 months as part of our One Tree Planted initiative to the Corporate Social Responsibility and Environment, Social and Governance practices embedded within everything we do, we are committed to powering human progress in an ethical, sustainable way.


Your Role and Responsibilities

  • An operational support role whose responsibility includes preventative maintenance and support for Vodafone's Customers and KYNDRYL Management Infrastructure.
  • They will work with key stakeholders to ensure implementation of technical release packages and changes to a high standard and provide the right technical skills to enable the technical analysis and timely resolution for any service issues within agreed Service Level Agreements.
  • The Compute engineer will ensure that the complexities of the management and shared infrastructure are understood, and provide support to further enhance stability, making changes to the infrastructure using agreed business processes and best practice.
  • There will be a requirement to engage in complex break fix duties and work closely with the 1st and 3rd line teams in a collaborative manner in order to recover failures in a timely fashion
  • The Compute engineer will be expected to work on their own initiative and actively seek improvements to customer and management infrastructure, offering solutions and recommendations as required.
  • Identify trends and common issues and devise a course of action to remediate findings and constantly looking to improve operational procedures.
  • Working with 3rd line on customer projects.
  • Have a good understanding of how to prioritise workload.

What else is in it for you?

In joining Kyndryl you will work for a company that invests in your future and join a team culture that amplifies learning and development agility.

Kyndryl has a flexible working policy offering a number of options from reduced hours, or job share, to home working.

These ensure a better balance and improved flexibility both inside and outside of work for you. You can discuss our flexible working options with our managers when you apply. And don't forget to ask about our Summertime Flexible Fridays

Plus, we offer a Flexible Reward benefits scheme, where you can personalize your benefit rewards.

Our excellent employee benefits range from medical and dental, to employer contribution pension, buying vacation days, cycle to work, childcare vouchers and 1000's of online or high street discounts.


Required Technical and Professional Expertise

  • IT Operational Experience (min 2 years).
  • Experience of enterprise scale managed services.
  • Ability to build strong relationships with key internal and external stakeholders.
  • Demonstratable experience of technical problem solving.
  • Ability to identify trends and common issues and recommend steps needed to resolve.
  • Demonstrate practical skills in the below technologies whilst displaying the passion to develop new skills.
  • Implement and support Red Hat Enterprise Linux V.
  • Implement and support Red Hat Enterprise Linux V.
  • Implement and support Red Hat Enterprise Linux V.
  • Implement and support Red Hat KVM.
  • Unix/RHEL/Solaris System Administration.
  • Cloud Computing experience.
  • Scripting and automation experience and knowledge of Virtualization technologies.
  • Ability to acheive both SC and NPPV3 clearance.

Preferred Technical and Professional Experience

  • Degree Level qualifications in Computer Engineering/Science or equivalent.
  • Professional industry recognised accreditations in relevant technologies e.g. Redhat, Azure, AWS, Vmware

Required Education
High School Diploma/GED


Preferred Education
Bachelor's Degree


Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are.

We welcome people of all cultures, backgrounds, and experiences.

But we're not doing it single-handily: Our Kyndryl Inclusion Networks (KINs) are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice.

This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture.

That's the Kyndryl Way.

**Other thin
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