Hire Controller - United Kingdom - ST Selection

    Default job background
    Description
    Company National Plant Hire Company

    Job Title Hire Controller

    Location Chester-Le-Street

    Salary GBP28-30k / annum (dependent upon experience)

    Hours 8.00am-5.30pm Monday to Thursday, 8.00am-5.00pm Friday


    We have an exciting opportunity for a Hire Desk Controller to join the team of a national company that supplies specialist equipment to the construction and events industry.


    Our client has a great reputation in the industry and is seeking an enthusiastic, experienced, and flexible all-rounder to work as part of a busy hire desk team within a supportive company.

    Experience within the hire industry isn't essential, and candidates with an office based customer service/ admin experience will be considered.

    The main parts of the role include:

    Role


    • First point of contact for customer enquiries
    • Responsible for receiving orders and collections of equipment.
    • Calculating and supply of quotes
    • Planning transport for deliveries and collections
    • To proactively work jointly with all departments
    • Dealing with damages, calculating costs, liaising with customers regarding damages and ensuring payment is received
    • Full training on product range will be given.

    Required Skills:

    • Experience in the hire desirable but not essential.
    • Excellent customer service and communication skills.
    • Strong IT skills including MS packages.
    • You must be reliable, enthusiastic, and well organised.
    • The successful candidate will need to be self-motivated and proactive.
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