Business Support Officer - Newcastle upon Tyne, United Kingdom - The Jeya Group Ltd

The Jeya Group Ltd
The Jeya Group Ltd
Verified Company
Newcastle upon Tyne, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

We are looking for Business Support Officer that will provide a range of service specific business and administrative support services to make sure Directorate needs are met in line with the Cabinet's vision, priorities and values.


Main Duties:

  • To take part in identifying and embedding business process improvements.
  • To deal with enquiries, including technical queries about the service in line with our procedures and protocols.
  • To collate and prepare management information as needed.
  • To work with nominated officers responsible for maintenance, repairs and security of designated buildings, giving administrative support as needed.
  • To give confidential administrative and secretarial support including arranging and servicing meetings, preparing agendas and taking minutes as needed.
  • To give interactive WP support to the allocated service using digital, audio or copy typing.
  • To contribute to skills transfer activities by the demonstration of duties to support business continuity and to continually improve our service.
  • To develop and maintain positive joint working relationships with relevant internal and external stakeholders.
  • To give a professional and courteous reception service as needed.
  • To account for, reconcile and make sure of the security of petty cash, stock and cash equivalents in line with our Financial Regulations.
  • To promote and implement our equal opportunities policies in all aspects of employment and service delivery.
  • Good verbal and written communication skills.
  • Good organisation and time management skills.
  • Ability to work as part of a team and on own initiative.
  • Excellent Customer Service Skills, with the ability to resolve complex enquiries.
  • Experience of dealing with sensitive and confidential information.
  • Understand the need to identify and embed new business processes.
  • Ability to support meetings including production of minutes and/or action points.


We have vacancies for Business Support Officers supporting the Children's Safeguarding Standards Unit based at Allendale Road, Byker, you will be working from the office and at home on a rota basis.

We also have a vacancy supporting the School Access and Inclusion Service based at Civic Centre, Newcastle, predominately working from home but there will be a requirement to work from the office as and when required.

We have a 3 day post Monday to Wednesday supporting the Occupational Therapist team in Adult Social Care.

All posts need good IT skills, use of MS Office and Office 365, good communication skills and attention to detail.


Job Type:
Temporary contract


Salary:
£11.18 per hour
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