Administrator/Receptionist - Middlesbrough, United Kingdom - Concept Resources
Description
Post Title:
MID934746 Receptionist/Administrator
Grade and Salary Scale:
D SCP 7
Directorate and Service:
Adult Social Care and Health Integration, Public Health
Responsible To:
Team Leader
Purpose of the Post:
To provide administrative support to the Integrated Vulnerable Persons Model.
Duties and Responsibilities:
1Undertake a range of tasks e.g., reception duties, answering telephone, face to face enquiries, liaising with relevant staff, dealing with visitors, and dealing with routine unexpected problems and situations within the service.
3Set up and maintain manual and computerised records/management information systems or service specific management information systems.
4Sort and distribute mail.
5Undertake administrative procedures (e.g. reconciliation and processing orders, invoices etc.).
6Planning and scheduling of events /appointments.
7Operate relevant equipment/ICT packages (e.g. electronic social care database, Word, excel, spreadsheets, internet).
8Maintain stock and supplies, ordering of stationary and other supplies.
9Undertake general financial administration e.g. processing orders.
10Be aware of and comply with policies and procedures relating to the job holders area of work.
11Where appropriate provide supervision for other staff carrying out routine administrative tasks.
12Demonstrate duties and allocate work to other members of staff.
13Support the role of other professionals.
14Attend and participate in relevant meetings as required.
15Participate in training and other learning activities and performance development as required.
16Contribute to the overall ethos of the council.
17To undertake duties and responsibilities in accordance with the councils policy and procedures.
18Be willing to work flexible hours, some of which may be unsociable.
Corporate Responsibilities:
We will make every reasonable effort to supply the necessary employment aids, equipment or adaptations to enable employees to perform the full duties of the job in accordance with the Equality Act 2010 where a post holder is disabled.
oDemonstrate a commitment to the principles of equality of opportunity and fairness of treatment in relation to employment issues and service delivery.
oComply with Health and Safety policies and legislation.
oBe committed to continuous personal development, including Middlesbrough learns.
oDemonstrate a commitment to the safeguarding of children and vulnerable adults, highlighting any areas of concern with the appropriate service and adhering to the policies of the Council relating to these issues.