Commissions Consultant - Manchester, United Kingdom - Clarity Travel

Tom O´Connor

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Tom O´Connor

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Commissions Consultant
**Hybrid role - Manchester Office based 3 days per week and Home based 2 days per week.
**Clarity is a global, multi award winning Business Travel Company, who are now looking for a Commissions Consultant to join our Manchester office. The hours of work for this position are 9.00am to 5.30pm Monday to Friday.

We are looking for talented people to join our growing Commissions team, within our Finance Operations Department.


This is a relatively new team, having been set up just over a year ago to bring our commission claim process in house.


We have seen a huge amount of success with this project, and we are now looking for a new team member to join us as we continue our journey.

So, how would you like to join a fantastic small but dynamic team, who are dedicated to managing everything commission related?

We are a very close-knit team, we have a lot of fun together but we also work very hard and love what we do


No two days are the same at Clarity, but on a typical day you will:

  • Check that the commission claims processed successfully
  • Update the system to make sure that the claims are sent to the right place and that the system is kept up to date
  • Create new supplier accounts in the system
  • Raise invoices for certain types of commission claim that are not auto generated in the system
  • Respond to Suppliers on any queried claims
  • Process credits / adjustments where required
  • Collaborate on the creation and implementation of new processes and drafting of process documentation.
  • Make sure that the commission claims are being generated with the right commission percentages
  • Issue copy commission claims / statements where requested by a supplier
  • Post and allocate payments received into the system
  • Build relationships with suppliers and keep in touch to help them pay the claims easily
  • Run reports for venues or chains to help them reconcile the claims
  • Contact the suppliers when have commission claims that are overdue, sending reminders or making calls where necessary to help get overdue payments in.
  • Liaise with the product team on any challenging suppliers where you need support
  • Perform reconciliations of Clarity Vs Supplier MI to ensure commission amounts received are correct

So if you are looking for your next challenge, please get in touch, we'd love to hear from you

To be successful our ideal applicant will;

  • Have good Excel skills, for example, maintaining spreadsheets, updating data
  • Have a willingness to develop new skills
  • Be a good communicator
  • Have great interpersonal skills
  • Be a great team player
  • Have a good command of the English language
  • Be able to learn quickly and adapt to (sometimes complex) inhouse systems
  • Have the ability to work to deadlines and prioritise workload
  • Be organised with a methodical approach
  • Be selfmotivated, proactive with a tenacious, professional approach to chasing payments
  • Be able to focus on a task
  • Have an honest and discreet attitude when dealing with company accounts
  • Work as part of a team and communicate with Management
  • Have a positive and proactive attitude and be comfortable talking to internal colleagues and external suppliers at any level in an organisation.
  • Be able to follow Company Policies and procedures

It would be good (but isn't essential) if you.

  • Have some customer service / billing / credit control experience or you are looking to dip your toe into the world of transactional finance and want to know how it ticks
**What you need to do now

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