Foreign Exchange Sales Support Development Manager - Sunderland, United Kingdom - Hays Travel

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    Description

    Job description

    This role is home based and will cover South Midlands, Anglia and Essex

    Hours: (Spread Over Monday – Friday, –

    Role Summary

    Overall objective to support with the Foreign Exchange upskilling of branches to drive Foreign Exchange performance. This is a field-based role driving performance of KPIs to support the branch and division in achieving its profit target.

    Key Responsibilities

    Interrogation of MI to identify key branches and areas of focus.

    Support all Foreign Exchange consultants throughout training induction period and ensure upon completion of training FX Consultants are achieving KPIs and standards in role.

    Identifying regional/divisional focus groups to improve current results. Creation & delivery of focus groups, training and conference calls

    Some joint visits with RSM's to enhance FX knowledge.

    Attendance at RSM/BM meetings

    Delivery of annual FX Workshops

    Coaching with bureau team and in branch training

    Coach, support and review with FX cross sell.

    Branch visits to be fully documented with outputs shared with all stakeholders.

    Support area with business development opportunities including schools/students/large employers.

    Collaborative working with training team, full joined up approach ensuring field sales support compliments and follows up with training team activity.

    Support, coach and champion opportunities for cross sell from FX transactions, including ancillary sales/travel insurance to support the company profit growth.

    Competencies Required

    Field sales experience, used to working remotely with flexibility to suit the needs of the business.

    Proven track record in achieving regional sales targets, ideally within the FX market.

    Advanced interpersonal skills, with a proven successful track record in

    o Training & coaching

    o Managing field/remote working priorities

    Highly organised, able to manage workload and needs of the business.

    Qualifications / Experience Required

    Experience and in-depth knowledge of working within Foreign Exchange industry.

    Track record of driving FX sales

    General

    This role is working within a Divisional Area, supporting circa 50-60 branches.

    It is expected this role is on the road an overnights should be expected.

    Clean UK driving licence is required for this role