Renewal Representative - United Kingdom - Postman

Description

Postman is the world's leading collaboration platform for API development. More than 30 million developers and 500,000 organizations worldwide use Postman today. Together, we are building the API-first world.

Our renewal team takes pride in their role delivering value to our customers on a daily basis, understanding their buying process & adapting ours as we continue to grow.

This is a remote role based in the UK.
Analyze customer renewal data to determine retention and uplift strategy
Partner with Sales and Customer Success in potential upsell/upgrade opportunities
Monitor at-risk renewals/lost renewals and develop a plan of action with Sale and Customer Success to win back customers
Maintain accurate and timely information in Postman's CRM
Minimum 5 years experience in renewals with a rapid-growth SaaS company, value-added resellers, and software distributors
Ability to use data to understand customer adoption and risk
Extensive experience working with both direct procurement & partner reseller teams to support buying process
This is a remote role based in the UK.

We believe in a hybrid workplace, there will be opportunities for you to meet and collaborate with teammates from around the globe.

We offer a competitive salary and equity package, comprehensive medical, dental, and vision insurance, and cool perks.

Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect.

Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth.

Also, our donation-matching program can support causes you care about. We're creating a long-term company, and we want you to be part of it. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers.