Senior Service Desk Engineer - Bristol, United Kingdom - Judge Recruitment LTD

Judge Recruitment LTD

Verified Company

Bristol, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Looking to start a new role in 2023?

A fantastic opportunity has become available for a Senior Service Desk Engineer to join a well-regarded MSP based in Bristol.

Salary - circa £32,000

Location - Bristol

This is an exciting opportunity for an experienced 2nd Line Support Engineer to work for a growing Managed Service Provider based in Bristol.

As part of a dynamic and highly skilled team, you will be working at the forefront of technology enabling businessesto consistently benefit from their IT.

Key skills required for a 2nd Line Support Engineer:

3 years experience in a similar role
Good communication, documentation, and customer service skills
Microsoft server operating systems
Microsoft Exchange
Microsoft Active Directory
VMware and/or Microsoft Hyper-V (VMware preferred)

Microsoft Office 36

Veeam Backup & Replication
Microsoft Windows Desktop Operating Systems
Experience working in a busy MSP environment
Experience configuring and supporting network devices such as Firewalls and Switches
Good understanding of principles of ITIL Framework

Key responsibilities for a Senior Service Desk Engineer:

Provide 2nd Line Support either directly from the customer or escalated from the 1st line team
Update the internal knowledgebase with issue resolution details